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Remote Desktop Services vs. NetSupport Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Services

    Score8.8 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A

    NetSupport Manager

    Score9 out of 10
    N/ANetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
    Pricing
    Remote Desktop ServicesNetSupport Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Remote Desktop ServicesNetSupport Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Remote Desktop ServicesNetSupport Manager
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Services and NetSupport Manager
    Feature
    Remote Desktop Services
    8.9
    3 Ratings
    NetSupport Manager
    10.0
    1 Ratings
    Screen sharing9.33 Ratings10.01 Ratings
    File transfer9.33 Ratings10.01 Ratings
    Secure remote access with Smart Card authentication8.01 Ratings10.01 Ratings
    Access to sleeping/powered-off computers8.01 Ratings10.01 Ratings
    Over-the-Internet remote session8.63 Ratings00 Ratings
    Initiate remote control from mobile10.02 Ratings00 Ratings
    Remote management of servers & workstations9.02 Ratings10.01 Ratings
    Remote Active Directory® management9.02 Ratings10.01 Ratings
    Centralized management dashboard9.02 Ratings10.01 Ratings
    Session record9.52 Ratings00 Ratings
    Monitoring and Alerts8.02 Ratings10.01 Ratings
    Instant message00 Ratings10.01 Ratings
    Annotations00 Ratings10.01 Ratings
    Multi-platform remote control00 Ratings10.01 Ratings
    User Ratings
    Remote Desktop ServicesNetSupport Manager
    Likelihood to Recommend
    9.3
    (17 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    6.6
    (2 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)