TrustRadius: an HG Insights company

Remote Desktop Services vs. Splashtop

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Services

    Score8.8 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A

    Splashtop

    Score8.5 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    Pricing
    Remote Desktop ServicesSplashtop
    Editions & Modules
    No answers on this topic
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Offerings
    Pricing Offerings
    Remote Desktop ServicesSplashtop
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Remote Desktop ServicesSplashtop
    Considered Both Products
    Microsoft
    Chose Remote Desktop Services
    Because it is a built-in, free solution for a small set of managed computers. No extra licenses required. No budget. Setup and configuration is instanteneous.
    Incentivized
    Splashtop
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Remote Desktop ServicesSplashtop
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Services and Splashtop
    Feature
    Remote Desktop Services
    8.9
    3 Ratings
    Splashtop
    7.8
    43 Ratings
    Screen sharing9.33 Ratings9.337 Ratings
    File transfer9.33 Ratings9.039 Ratings
    Secure remote access with Smart Card authentication8.01 Ratings00 Ratings
    Access to sleeping/powered-off computers8.01 Ratings3.013 Ratings
    Over-the-Internet remote session8.63 Ratings9.342 Ratings
    Initiate remote control from mobile10.02 Ratings7.626 Ratings
    Remote management of servers & workstations9.02 Ratings9.07 Ratings
    Remote Active Directory® management9.02 Ratings00 Ratings
    Centralized management dashboard9.02 Ratings7.132 Ratings
    Session record9.52 Ratings7.219 Ratings
    Monitoring and Alerts8.02 Ratings6.05 Ratings
    Instant message00 Ratings7.930 Ratings
    Annotations00 Ratings9.02 Ratings
    Multi-platform remote control00 Ratings8.733 Ratings
    User Ratings
    Remote Desktop ServicesSplashtop
    Likelihood to Recommend
    9.3
    (17 ratings)
    9.3
    (481 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    9.4
    (35 ratings)
    Usability
    6.6
    (2 ratings)
    8.2
    (25 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (5 ratings)
    Performance
    5.0
    (1 ratings)
    9.8
    (5 ratings)
    Support Rating
    3.0
    (1 ratings)
    9.6
    (440 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.3
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.1
    (3 ratings)