| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Remote Desktop Services | Score8.8 out of 10 | N/A | Remote Desktop Services from Microsoft is virtual desktop and remote user session technology. | N/A |
 RealVNC Connect | Score7 out of 10 | N/A | RealVNC® Connect is a secure remote access solution from RealVNC. It can be used to connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it. | $99 per year (one concurrent session) |
| Remote Desktop Services | RealVNC Connect | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Plans work on a Per Concurrent Session basis. Each plan gives access to a bundled number of devices, but limits apply to the amount of devices that can be connected at any given time. The Premium plan includes On-Demand Assist, a useful tool for providing just-in-time remote support to end-users without them needing RealVNC Connect installed on their device. | ||||||||||||||
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| Remote Desktop Services | RealVNC Connect | |
|---|---|---|
| Considered Both Products | Chose Remote Desktop Services Remote Desktop is great for onsite or point-to-point connections without having to have a mediator type server. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Remote Desktop Services Since Remote Desktop Services comes with the Windows OS, there's no need to install any additional software or agent for it to function. Even on the Mac, there's a client that can be installed for this to run properly. Unfortunately, unlike TeamViewer or Ultra VNC, Remote … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Remote Desktop Services RDS is built into Windows and does not require as much extra setup and licensing fees. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose RealVNC Connect VNC Connect stacks up very well to other competitors. With this simple program, you can remotely connect and access other computers with the same VNC Connect agent installed. The only reason we're moving away from using this is that our current Ninja RMM Tools computer … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Remote Desktop Services | RealVNC Connect | ||||||||||||||||||||||||||||||||||||||||||||||
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| Remote Desktop Services | RealVNC Connect | |
|---|---|---|
| Likelihood to Recommend | 9.3 | 8.0 |
| Likelihood to Renew | 6.0 | 8.0 |
| Usability | 6.6 | 8.0 |
| Performance | 5.0 | - |
| Support Rating | 3.0 | 8.0 |
| Online Training | - | 7.0 |
| Implementation Rating | - | 8.0 |
| Ease of integration | 5.0 | - |
