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Microsoft System Center Service Manager vs. NinjaOne

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft System Center Service Manager

    Score8.6 out of 10
    N/AMicrosoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management.N/A

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
    Pricing
    Microsoft System Center Service ManagerNinjaOne
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft System Center Service ManagerNinjaOne
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Features
    Microsoft System Center Service ManagerNinjaOne
    Incident and problem management
    Comparison of Incident and problem management features of Microsoft System Center Service Manager and NinjaOne
    Feature
    Microsoft System Center Service Manager
    7.8
    7 Ratings
    NinjaOne
    -
    Ratings
    Organize and prioritize service tickets8.04 Ratings00 Ratings
    Expert directory7.03 Ratings00 Ratings
    Service restoration7.04 Ratings00 Ratings
    Self-service tools8.75 Ratings00 Ratings
    Subscription-based notifications7.04 Ratings00 Ratings
    ITSM collaboration and documentation9.76 Ratings00 Ratings
    ITSM reports and dashboards7.16 Ratings00 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Microsoft System Center Service Manager and NinjaOne
    Feature
    Microsoft System Center Service Manager
    8.2
    7 Ratings
    NinjaOne
    -
    Ratings
    Configuration mangement9.86 Ratings00 Ratings
    Asset management dashboard8.77 Ratings00 Ratings
    Policy and contract enforcement6.05 Ratings00 Ratings
    Change management
    Comparison of Change management features of Microsoft System Center Service Manager and NinjaOne
    Feature
    Microsoft System Center Service Manager
    6.7
    6 Ratings
    NinjaOne
    -
    Ratings
    Change requests repository6.16 Ratings00 Ratings
    Change calendar6.05 Ratings00 Ratings
    Service-level management8.05 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Microsoft System Center Service Manager and NinjaOne
    Feature
    Microsoft System Center Service Manager
    -
    Ratings
    NinjaOne
    8.9
    41 Ratings
    Remote monitoring00 Ratings8.838 Ratings
    Network device monitoring00 Ratings7.536 Ratings
    Activity Monitoring00 Ratings8.424 Ratings
    Management Tasks
    Comparison of Management Tasks features of Microsoft System Center Service Manager and NinjaOne
    Feature
    Microsoft System Center Service Manager
    -
    Ratings
    NinjaOne
    8.6
    40 Ratings
    Patch Management00 Ratings8.939 Ratings
    Policy-based automation00 Ratings8.840 Ratings
    User Ratings
    Microsoft System Center Service ManagerNinjaOne
    Likelihood to Recommend
    8.8
    (7 ratings)
    9.4
    (47 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.9
    (2 ratings)
    9.1
    (5 ratings)