Microsoft Teams vs. Skype for Business / Lync (discontinued)

Microsoft Teams

6,736 Reviews and Ratings

Skype for Business / Lync (discontinued)

2,583 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Microsoft Teams	Score7.9 out of 10	N/A	Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.	$4.80 per month per user
Skype for Business / Lync (discontinued)	Score8.7 out of 10	N/A	Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.	N/A

Pricing

Microsoft Teams

Skype for Business / Lync (discontinued)

Microsoft Teams Essentials: $4.80
per month per user
Microsoft Teams Enterprise: $5.25
per month (paid yearly) per user
Microsoft Teams Enterprise: $5.25
per month per user
Microsoft 365 Business Basic: $7.20
per month per user
Microsoft 365 Business Standard: $15
per month per user

No answers on this topic

Pricing Offerings
Microsoft Teams	Skype for Business / Lync (discontinued)
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

Discounts are available for non profit organizations.

—

Community Pulse
Key User Insights
	Microsoft Teams	Skype for Business / Lync (discontinued)
Considered Both Products	Microsoft Verified User Chose Microsoft Teams Microsoft Teams essentially has taken over Skype for Business as the replacement all-in-one collaboration tool/platform. It is much more feature rich than Skype for Business, as it offers a lot more standard features that most organizations actually use. The ability to set … Incentivized Helpful? Verified User Chose Microsoft Teams Teams is a natural evolution from a lot of Microsoft tools, mainly the communication ones (like Communicator, Lync, Skype for Business). It also integrated some features from other tools, like the ability to manage and share files from SharePoint sites. From what I know, Teams … Incentivized Helpful? Verified User Chose Microsoft Teams We're transitioning from Skype for Business. I like the sharing capability in Teams. I have always had issues with things "freezing up" if someone sent me a screenshot via Skype. Not sure why, but it wasn't only me. With Teams, this is much easier and doesn't cause any … Incentivized Helpful? Verified User Chose Microsoft Teams Microsoft Teams was the successor to Skype for Business, so more of a forced upgrade. However, with O365, it is an integrated collaboration tool. Incentivized Helpful? Verified User Chose Microsoft Teams Teams is the best of the company message tools that I have used so far because it integrates so many functionalities. Teams goes way beyond the instant messaging or video calls features with screen-sharing. It integrated with your calendar, enables you to do task tracking (e.g. … Incentivized Helpful? Verified User Chose Microsoft Teams Skype is now Microsoft Teams only. And the UI of teams is way more flexible and strong than Skype. Slack and Microsoft Teams have there own specific features, both are awesome to use.Slack is less costlier than Microsoft Teams Incentivized Helpful? Verified User Chose Microsoft Teams Teams are just way ahead of these platforms. The overall collaboration options and integration with other platforms and online usability options are great. With the mobile and web access options, you are truly able to collaborate and work wherever you are from whatever capable … Incentivized Helpful? Mukul Sandhu Engineer in Engineering at Bechtel Corporation (Mechanical Or Industrial Engineering, 501-1000 employees) Chose Microsoft Teams Microsoft Teams over powered the Skype for business due to few major reasons, like Ms teams is windows authentic application, Ms teams is best linked with other window's applications and as well as outlook and one drive. Ms teams allows much larger no. of people to join in a … Incentivized Helpful? Sarath Kumar Pujari Staff Engineer in Engineering at Qualcomm (Telecommunications, 10,001+ employees) Chose Microsoft Teams Microsoft Teams has far more features compared to Webex. It integrates Outlook 365 which is very useful during meetings. Incentivized Helpful? Verified User Chose Microsoft Teams Teams is generally better and has a more professional "feel" than Skype, Google Meet, or Zoom. With Teams, access control is less easily managed than with Skype, Google Meet, or Zoom. Teams has better internal security than Zoom. I have never been "bombed" on Teams, whereas … Incentivized Helpful? Dean Nuttall Material Planner in Sales at Cranswick Gourmet Pastry (Food Production, 501-1000 employees) Chose Microsoft Teams [I believe] Microsoft [T]eams is better than both of these apps for a business like ours. [I]ts quick chat and perfect notification system helps us to chat fluid without any problems. It performs better than the chat systems on Zoom, and therefore this is the reason we stayed … Incentivized Helpful? Gurukirat Singh Senior Analyst at R1rcm global pvt. ltd (Health, Wellness and Fitness, 10,001+ employees) Chose Microsoft Teams Surely Microsoft Teams is a better option for organisations than the mentioned application. It has clearly taken over the lead within enterprises and government organizations, used by 65% of surveyed respondents. It offers more robust features which other apps don’t provide. It … Incentivized Helpful? Borislav Traykov DevOps Team Leader in Engineering at Cognyte (Information Technology & Services, 1001-5000 employees) Chose Microsoft Teams Although competitors such as Slack and Webex can really stand up to MS Teams, our organization chose Teams as the predominant work communicator. Working within this decision, we are overall happy with the feature set that Teams provides. In my opinion, the advantages of its … Incentivized Helpful? Verified User Chose Microsoft Teams I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than … Incentivized Helpful? Hans Meyer Associate Professor in Social Media at Ohio University (Higher Education, 1001-5000 employees) Chose Microsoft Teams I've used Zoom a lot personally and at my church. It does some things, such as breakout rooms and invitiations, much better. However, it's not good at integrating with calendars, so for that, I like Microsoft Teams better. I've also used Skype a lot, but I don't use it any … Incentivized Helpful? Verified User Chose Microsoft Teams Microsoft team is most powerful software that helps organization to improve the working process throw maintaining the better communication between them and most reliable to communication between each of us. you can chat with any person who is on Microsoft team and you can do … Incentivized Helpful? Meadow Griffin Project Specialist in Customer Service at GRAYBAR (Electrical & Electronic Manufacturing, 1001-5000 employees) Chose Microsoft Teams What we have used all these similar product for is collaboration, communication, and file sharing. Instead of using Zoom and Webex, we have consolidated communication on Microsoft Teams. I personally find Microsoft Teams much easier to use and better when it comes to … Incentivized Helpful? Verified User Chose Microsoft Teams Some of the reasons for preference are high participant limit in online meetings, integration with many software, working together with project management tools, keeping an archive of the files shared in the work of the teams. Incentivized Helpful? Emir Omeragić Expert Associate in Customer Service at BH Telecom d.d. Sarajevo (Telecommunications, 5001-10,000 employees) Chose Microsoft Teams We actually never asked to purchase Microsoft Teams. We got it within our Office/Microsoft 365 subscriptions. We were using Skype 4B within Department and when Teams was announced, within a week or two we tried to use Teams on Department level. Within first 6 months people … Incentivized Helpful? Verified User Chose Microsoft Teams Easier video calls with colleagues compared to WebEx Easy to use when combined with other Microsoft products A light platform which loads easily compared to other tools. It thus doesn't use much bandwidth. Incentivized Helpful? Verified User Chose Microsoft Teams As our organization already has Office 365, it is very convenient for the users to use Microsoft Teams with a single username. In addition, it helps to connect the team members any time and from any location. This is really very beneficial for team productivity and gives … Incentivized Helpful? Verified User Chose Microsoft Teams Skype Business and Discord are both products that I have used. Skype worked well for chatting and sharing files between users, although it was a little more simplified. Discord was similar to Skype, except functioned more like a forum with groups that were able to chat and … Incentivized Helpful? Verified User Chose Microsoft Teams Skype works well for instant messaging compared to Microsoft Teams. It informs you better when you receive an instant message. Skype works well with meetings also. Incentivized Helpful? Verified User Chose Microsoft Teams Microsoft Teams is much better than Skype as it does the core collaboration part much better: call quality, screens-hare, group call, etc. Microsoft Teams includes many tools that Skype doesn't have: knowledge base, task tracking, file sharing, etc. Finally, channels takes the … Incentivized Helpful?	Discontinued Products Verified User Chose Skype for Business / Lync (discontinued) Skype is a great tool to increase communication across an organization. I believe Microsoft Teams encourages greater collaboration amongst employees by making conversations and chats easily accessible and also keeping a history of conversations to allow users to pick up where … Incentivized Helpful? Aononna Tazin Customer Relationship Management Specialist in Information Technology at Green Light Ltd (Information Technology & Services, 51-200 employees) Chose Skype for Business / Lync (discontinued) Hangouts have the worst user interface I've ever seen on a web application. Skype is a separate purchase, while Office 365 includes Skype as part of the subscription. When it comes to competing with Skype, Hangouts needs an overhaul of the UI. We've made the switch to Microsoft … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype for Business was originally used as the de facto enterprise messaging app for our organization, but we have since changed to Microsoft Teams as it allows more built-in collaboration tools such as teams and integration to other apps like Outlook, SharePoint, Jira, … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) We were in between Microsoft Teams and Skype but selected Skype due to a more advantageous package for our company. It is also very easy to learn and use so the user training was minimal. Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype for Business is more limited than Microsoft Teams or Slack but it was already in place at the organization and thus was the solution we continued to use. Teams has a more complete integration with the Microsoft suite of products and the same is true with Slack and … Incentivized Helpful? Randy Palmer Manager, Training & Learning Development in Professional Services at DHI Computing Service, Inc. (Computer Software, 201-500 employees) Chose Skype for Business / Lync (discontinued) Of the five other products listed that I have used/evaluated (I have used them all), I would choose any one of them before using Skype for Business [(formerly Lync)] again. The one positive that Skype for Business has is that anyone that has used regular Skype will easily be … Incentivized Helpful? Pavel Khan Opu Software Developer in Information Technology at Asian Information Technology Ltd. (AITL) (Information Technology & Services, 51-200 employees) Chose Skype for Business / Lync (discontinued) Skype for Business makes it easier to group contacts and receive offline/online notifications. It is a great way to make small-group contacts and discuss things over text and phone. It makes business calls more manageable and more interactive to organize. It's helpful if I need … Incentivized Helpful? Khairul Islam Tonmoy Software Developer in Product Management at STAR TECH IT solution Ltd (Information Technology & Services, 11-50 employees) Chose Skype for Business / Lync (discontinued) Skype for Business's unique features offers many benefits. When I need to communicate with my colleagues, I rely on the chat function. Its interface is intuitive and has top-notch sound. Making groups is easy, and Incentivized Helpful? Muhammad Hossain IT Project Manager in Information Technology at REXO IT (Information Technology & Services, 51-200 employees) Chose Skype for Business / Lync (discontinued) Skype enables me to have a conversation with people worldwide via calls or messaging, which is extremely convenient. We can share our work or presentation during the call by sending files, images, and even screen sharing. As a result of its superior video and audio quality, … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) We have recently started using the tools which I listed above, these are contemporary with all the additional features required for the world which is looking at the work from home option as the new normal, some functions in our organization are thinking of completely making … Incentivized Helpful? Dushyant Pathak (DKP) Technology Analyst in Information Technology at Deutsche Bank (Information Technology & Services, 10,001+ employees) Chose Skype for Business / Lync (discontinued) Most of the above applications are more suited to the newer age smaller companies that can experiment and switch. Our primary use case for Skype for [Business] was an enterprise software for large-scale communication using Microsoft's suite of products and authentication at a … Incentivized Helpful? Gavin Scott-Miller Project Manager in Product Management at Gaylor Electric, Inc. (Construction, 1001-5000 employees) Chose Skype for Business / Lync (discontinued) Skype for Business (formerly Lync) at one time was the industry standard for communication and video calls. But times change, features adapt, and companies move on to new software focuses. That is what happened with Skype. If you use Skype for Business (formerly Lync), it … Incentivized Helpful? Sushant goyal Analyst in Finance and Accounting at Airtel International LLP-Airtel Africa (Telecommunications, 10,001+ employees) Chose Skype for Business / Lync (discontinued) Skype for Business existing before all these other softwares were present. So legacy is maintained by Skype. Main feature that stacks up Skype against all of the mentioned apps is security provided by Skype for Business apps. As we all know Zoom was not at all safe to use as lots … Incentivized Helpful? Heather Hicks Instructional Designer & LMS Administrator in Information Technology at State of Vermont Agency of Human Services (Government Administration, 5001-10,000 employees) Chose Skype for Business / Lync (discontinued) We have switched to Teams, and it does offer a lot more so I think that it was the right choice, but Skype [for Business (formerly Lync)] was a very functional tool. The main issues were the bandwidth issues. The work computers aren't particularly high in RAM or processing … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype for Business is effectively being phased out by MS Teams which is a natural evolution of the same but to compare against Zoom I would say that the VIDEO first element in Zoom is vastly superior and hence why Microsoft had to set a timescale for phasing out Skype for … Incentivized Helpful? Mark DiNallo Service Director at Morong Falmouth Audi Porsche VW Mazda (Automotive, 51-200 employees) Chose Skype for Business / Lync (discontinued) All are variations on the same theme. They each have things they do better and things they do worse. In the case of Skype, I think the mobile integration is great, the browser support is so-so, and the security as a whole is weak. Others have things like individualized URLs … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Today it's impossible to recommend Skype for Business for any new customer. Online is end of life at the end of July and on-prem slowly loses support over the next few years. Switch to either Teams (Same license) or another product. In reviewing other products we chose Teams … Incentivized Helpful? Tigran Petrosyan Risk Management Specialist in Finance and Accounting at ACBA-CREDIT AGRICOLE BANK (Banking, 1001-5000 employees) Chose Skype for Business / Lync (discontinued) I think that overall Skype is better product compared to GoToMeeting, as it is more functional and can be better integrated in an overall working environment of a firm. GoToMeeting has a better video quality in my opinion, but it is also less reliable (there are constant lags … Incentivized Helpful? Philip Chan BIM manager in Information Technology at Beck group (Construction, 501-1000 employees) Chose Skype for Business / Lync (discontinued) Skype still has its own place when it comes to the chatting apps competition. Its integration with Microsoft and other tools like Outlook makes it very intuitive and easy to use. I like the "show status" a lot too and it tells me whether a person is busy or available for … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) We have Skype and teams both in the company. Teams GUI is very great when compared to Skype and also it has more features and options. It works with other 365 products. File storage, video quality is much better. Also, application integration are tremendous. It shows best … Incentivized Helpful? Samer Araabi Research Director in Research & Development at Accountability Counsel (Legal Services, 11-50 employees) Chose Skype for Business / Lync (discontinued) We [use] Zoom at least 10x more often than Skype for Business, and even though I feel like Zoom has some very shady business practices, their recent security upgrades have been a really valuable way to feel safer about our calls. The biggest drawback on Zoom vs Skype for … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) Skype for Business is an easier tool to use overall in most cases, especially for individual/smaller scale collaboration, whereas tools such as Teams is more complicated to use (hence why a lot more features to learn with platforms such as Teams). For quick chatting with … Incentivized Helpful? Verified User Chose Skype for Business / Lync (discontinued) The three are great tools, but each one have its set of benefits. Lync it's getting out of market, but certainly it still has a great market to those companies that are not worried with external communication, for example. Teams and Slack, have already this approach, but both … Incentivized Helpful? Kim Staker Learning And Development Specialist in Human Resources at Foley & Lardner LLP (Law Practice, 1001-5000 employees) Chose Skype for Business / Lync (discontinued) I have also used MS teams, and, while I find it similar, I feel like Skype is more user-friendly with the calling and messaging features that it has. Teams is good for meetings but Skype handles those as well also. Overall, Skype suits my needs. I have heard rumors that … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Microsoft Teams

Skype for Business / Lync (discontinued)

Comparison of Project Management features of Microsoft Teams and Skype for Business / Lync (discontinued)
Feature	Microsoft Teams 6.9 191 Ratings	Skype for Business / Lync (discontinued) - Ratings
Task Management	7.5146 Ratings	00 Ratings
Gantt Charts	6.075 Ratings	00 Ratings
Scheduling	6.1161 Ratings	00 Ratings
Workflow Automation	7.1100 Ratings	00 Ratings
Mobile Access	8.1183 Ratings	00 Ratings
Search	6.7168 Ratings	00 Ratings
Visual planning tools	7.1117 Ratings	00 Ratings

Comparison of Communication features of Microsoft Teams and Skype for Business / Lync (discontinued)
Feature	Microsoft Teams 7.8 200 Ratings	Skype for Business / Lync (discontinued) - Ratings
Chat	8.7199 Ratings	00 Ratings
Notifications	7.8198 Ratings	00 Ratings
Discussions	8.4186 Ratings	00 Ratings
Surveys	8.2111 Ratings	00 Ratings
Internal knowledgebase	8.1121 Ratings	00 Ratings
Integrates with GoToMeeting	6.547 Ratings	00 Ratings
Integrates with Gmail and Google Hangouts	5.743 Ratings	00 Ratings
Integrates with Outlook	9.1156 Ratings	00 Ratings

Comparison of File Sharing & Management features of Microsoft Teams and Skype for Business / Lync (discontinued)
Feature	Microsoft Teams 7.6 185 Ratings	Skype for Business / Lync (discontinued) - Ratings
Versioning	8.2129 Ratings	00 Ratings
Video files	7.1157 Ratings	00 Ratings
Audio files	8.2159 Ratings	00 Ratings
Document collaboration	9.2172 Ratings	00 Ratings
Access control	8.7155 Ratings	00 Ratings
Advanced security features	6.8116 Ratings	00 Ratings
Integrates with Google Drive	5.353 Ratings	00 Ratings
Device sync	7.5131 Ratings	00 Ratings

Comparison of Performance & Compatibility of Online Events Software features of Microsoft Teams and Skype for Business / Lync (discontinued)
Feature	Microsoft Teams - Ratings	Skype for Business / Lync (discontinued) 8.0 195 Ratings
High quality audio	00 Ratings	9.1191 Ratings
High quality video	00 Ratings	9.0185 Ratings
Low bandwidth requirements	00 Ratings	5.0181 Ratings
Mobile support	00 Ratings	9.0146 Ratings

Comparison of Screen Sharing features of Microsoft Teams and Skype for Business / Lync (discontinued)
Feature	Microsoft Teams - Ratings	Skype for Business / Lync (discontinued) 7.0 191 Ratings
Desktop sharing	00 Ratings	9.0191 Ratings
Whiteboards	00 Ratings	5.0120 Ratings

Comparison of Online Meetings / Events features of Microsoft Teams and Skype for Business / Lync (discontinued)
Feature	Microsoft Teams - Ratings	Skype for Business / Lync (discontinued) 9.3 188 Ratings
Calendar integration	00 Ratings	10.0174 Ratings
Meeting initiation	00 Ratings	9.5182 Ratings
Integrates with social media	00 Ratings	8.182 Ratings
Record meetings / events	00 Ratings	9.0143 Ratings
Slideshows	00 Ratings	10.0115 Ratings

Comparison of Online Events Collaboration features of Microsoft Teams and Skype for Business / Lync (discontinued)
Feature	Microsoft Teams - Ratings	Skype for Business / Lync (discontinued) 7.5 173 Ratings
Live chat	00 Ratings	8.5171 Ratings
Audience polling	00 Ratings	7.094 Ratings
Q&A	00 Ratings	7.094 Ratings

Comparison of Online Events Security features of Microsoft Teams and Skype for Business / Lync (discontinued)
Feature	Microsoft Teams - Ratings	Skype for Business / Lync (discontinued) 6.8 156 Ratings
User authentication	00 Ratings	9.0142 Ratings
Participant roles & permissions	00 Ratings	8.5148 Ratings
Confidential attendee list	00 Ratings	3.0109 Ratings

Comparison of VoIP system collaboration features of Microsoft Teams and Skype for Business / Lync (discontinued)
Feature	Microsoft Teams - Ratings	Skype for Business / Lync (discontinued) 7.8 1 Ratings
Video conferencing	00 Ratings	7.01 Ratings
Audio conferencing	00 Ratings	8.01 Ratings
Video screen sharing	00 Ratings	8.01 Ratings
Instant messaging	00 Ratings	8.01 Ratings

User Ratings
	Microsoft Teams	Skype for Business / Lync (discontinued)
Likelihood to Recommend	8.1 (277 ratings)	8.4 (198 ratings)
Likelihood to Renew	3.7 (9 ratings)	9.0 (7 ratings)
Usability	8.3 (61 ratings)	9.0 (14 ratings)
Availability	9.0 (1 ratings)	- (0 ratings)
Performance	8.0 (1 ratings)	- (0 ratings)
Support Rating	8.3 (113 ratings)	8.5 (40 ratings)
Implementation Rating	10.0 (1 ratings)	7.0 (2 ratings)
Contract Terms and Pricing Model	6.3 (7 ratings)	- (0 ratings)
Product Scalability	10.0 (1 ratings)	- (0 ratings)
Professional Services	7.0 (7 ratings)	- (0 ratings)