Independently Invited by TrustRadius
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Microsoft Teams | Score7.9 out of 10 | N/A | Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat. | $4.80 per month per user |
WhatsApp Business | Score8.5 out of 10 | N/A | WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way. | N/A |
| Microsoft Teams | WhatsApp Business | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discounts are available for non profit organizations. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Microsoft Teams | WhatsApp Business | |
|---|---|---|
| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Microsoft Teams | WhatsApp Business | ||||||||||||||||||||||||||||
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| Project Management |
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| Communication |
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| File Sharing & Management |
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| Microsoft Teams | WhatsApp Business | |
|---|---|---|
| Likelihood to Recommend | 8.1 | 9.6 |
| Likelihood to Renew | 3.7 | 9.0 |
| Usability | 8.3 | 9.9 |
| Availability | 9.0 | - |
| Performance | 8.0 | - |
| Support Rating | 8.3 | 8.3 |
| Implementation Rating | 10.0 | - |
| Contract Terms and Pricing Model | 6.3 | - |
| Product Scalability | 10.0 | - |
| Professional Services | 7.0 | - |