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Microsoft Teams vs. WhatsApp Business

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score7.9 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    WhatsApp Business

    Score8.5 out of 10
    N/AWhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A
    Pricing
    Microsoft TeamsWhatsApp Business
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    WhatsApp Business
    Free
    Offerings
    Pricing Offerings
    Microsoft TeamsWhatsApp Business
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.—
    More Pricing Information
    Community Pulse
    Microsoft TeamsWhatsApp Business
    Considered Both Products
    Microsoft
    Chose Microsoft Teams
    Zoom was mostly used for overseas meetings upon customer request.
    Incentivized
    Chose Microsoft Teams
    For me, Teams is also very useful and very user friendly just like the others.
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams is being widely used by corporate clients and they feel comfortable using this. As we are the pioneer of tourism in BD, we moved to the smartest collaboration tool of all time which ensures data security and integrity. In Google Hangouts Meet, there were some …
    Incentivized
    Chose Microsoft Teams
    I do not use Microsoft Teams if I can avoid it, because I can get the same type of work done in Slack, which has a much more intuitive user interface and is more modern in terms of functionality. I also use Skype for Business more regularly because it uses fewer computer …
    Incentivized
    Meta Platforms Inc
    Chose WhatsApp Business
    I can expand the group to about 200 persons and have them speak with one another. This makes communicating with a large group of individuals a breeze. In addition to chatting, WhatsApp may be used for audio and video conversations. I may connect with my team members and …
    Incentivized
    Chose WhatsApp Business
    WhatsApp Business is a great tool for businesses, which is why so many people use it. Many options are available, including video calling, calling, and the ability to set up automatic alerts for important events. Business users will find that WhatsApp is more than just a …
    Incentivized
    Chose WhatsApp Business
    You don't need to sit and talk to the customers online, you just get the queries, orders and you go with that.
    Incentivized
    Chose WhatsApp Business
    Telegram is a good application but it is not as widely used as WhatsApp. Moreover, operating Telegram might be tough for general users. WhatsApp Business is enriched with extreme business features that help the owners of any SME grow furthest. The catalogs and sales/order …
    Incentivized
    Chose WhatsApp Business
    WhatsApp Business is an overall competitor beside these two. It has everything to offer. Communication, transparency, overall dialing out and receiving calls. Honestly I can't find a reason not to like this amazing app. It has its up's and down's like any other software. But I …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Microsoft TeamsWhatsApp Business
    Project Management
    Comparison of Project Management features of Microsoft Teams and WhatsApp Business
    Feature
    Microsoft Teams
    6.9
    191 Ratings
    WhatsApp Business
    -
    Ratings
    Task Management7.5146 Ratings00 Ratings
    Gantt Charts5.975 Ratings00 Ratings
    Scheduling6.1161 Ratings00 Ratings
    Workflow Automation7.1100 Ratings00 Ratings
    Mobile Access8.1183 Ratings00 Ratings
    Search6.7168 Ratings00 Ratings
    Visual planning tools7.1117 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and WhatsApp Business
    Feature
    Microsoft Teams
    7.8
    200 Ratings
    WhatsApp Business
    -
    Ratings
    Chat8.7199 Ratings00 Ratings
    Notifications7.8198 Ratings00 Ratings
    Discussions8.4186 Ratings00 Ratings
    Surveys8.3111 Ratings00 Ratings
    Internal knowledgebase8.1121 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1156 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and WhatsApp Business
    Feature
    Microsoft Teams
    7.6
    185 Ratings
    WhatsApp Business
    -
    Ratings
    Versioning8.2129 Ratings00 Ratings
    Video files7.1157 Ratings00 Ratings
    Audio files8.2159 Ratings00 Ratings
    Document collaboration9.2172 Ratings00 Ratings
    Access control8.7155 Ratings00 Ratings
    Advanced security features6.8116 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync7.5131 Ratings00 Ratings
    User Ratings
    Microsoft TeamsWhatsApp Business
    Likelihood to Recommend
    8.1
    (277 ratings)
    9.6
    (24 ratings)
    Likelihood to Renew
    3.7
    (9 ratings)
    9.0
    (1 ratings)
    Usability
    8.3
    (61 ratings)
    9.9
    (4 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (113 ratings)
    8.3
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)