Microsoft Teams vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Teams
Score 7.9 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Zoho Mail
Score 9.3 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Microsoft TeamsZoho Mail
Editions & Modules
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Microsoft TeamsZoho Mail
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Microsoft TeamsZoho Mail
Features
Microsoft TeamsZoho Mail
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft Teams
7.0
Ratings
10% below category average
Zoho Mail
-
Ratings
Task Management7.50 Ratings00 Ratings
Gantt Charts6.00 Ratings00 Ratings
Scheduling6.20 Ratings00 Ratings
Workflow Automation7.10 Ratings00 Ratings
Mobile Access8.10 Ratings00 Ratings
Search6.70 Ratings00 Ratings
Visual planning tools7.20 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft Teams
7.8
Ratings
2% below category average
Zoho Mail
-
Ratings
Chat8.70 Ratings00 Ratings
Notifications7.80 Ratings00 Ratings
Discussions8.40 Ratings00 Ratings
Surveys8.20 Ratings00 Ratings
Internal knowledgebase8.10 Ratings00 Ratings
Integrates with GoToMeeting6.50 Ratings00 Ratings
Integrates with Gmail and Google Hangouts5.70 Ratings00 Ratings
Integrates with Outlook9.10 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft Teams
7.6
Ratings
4% below category average
Zoho Mail
-
Ratings
Versioning8.20 Ratings00 Ratings
Video files7.10 Ratings00 Ratings
Audio files8.20 Ratings00 Ratings
Document collaboration9.20 Ratings00 Ratings
Access control8.70 Ratings00 Ratings
Advanced security features6.90 Ratings00 Ratings
Integrates with Google Drive5.30 Ratings00 Ratings
Device sync7.60 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Microsoft Teams
-
Ratings
Zoho Mail
8.1
Ratings
3% below category average
Anti-malware00 Ratings8.20 Ratings
Customizability00 Ratings8.30 Ratings
Data Loss Protection00 Ratings8.00 Ratings
Threat Detection00 Ratings8.00 Ratings
Sandboxing00 Ratings6.50 Ratings
End-to-End Encryption00 Ratings8.30 Ratings
Management Tools00 Ratings9.00 Ratings
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Microsoft TeamsZoho Mail
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User Ratings
Microsoft TeamsZoho Mail
Likelihood to Recommend
8.1
(0 ratings)
6.5
(0 ratings)
Likelihood to Renew
3.7
(0 ratings)
-
(0 ratings)
Usability
8.3
(0 ratings)
-
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.3
(0 ratings)
9.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Microsoft TeamsZoho Mail
Likelihood to Recommend
Microsoft Teams is ideal for organizations where employees regularly collaborate by sharing files, working on the same documents, updating the progress, etc. This is because different file formats are supported for online editing and collaboration with the help of Microsoft Teams. Additionally, for every file which is shared among the team members, emails are not sent again and again which helps in easily managing and organizing files. It is less appropriate where the team members have to instantly reply to an urgent task as sometimes the notifications are not sent properly which may lead to a delay in the work.
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If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
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  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
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Cons
  • I sometimes have a hard time viewing both the meeting screen and chat window at the same time.
  • There have been times when someone in a meeting will totally lose their connection.
  • At times the sound quality is not what it should be which makes it hard to hear each other.
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  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
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Likelihood to Renew
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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No answers on this topic
Usability
The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
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It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
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Reliability and Availability
Rare, but outages do happen
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No answers on this topic
Performance
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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No answers on this topic
Support Rating
I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
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I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Implementation Rating
I find everything I need for my day-to-day work.
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No answers on this topic
Alternatives Considered
We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. Although like any of there there is room for imporvement.
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Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Scalability
It does not appear to have a limit to how many teams and employees we can have using it
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No answers on this topic
Return on Investment
  • User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful.
  • MS Teams has mostly focused on Collaboration and team building features which are very useful for organisational communications. This in turn has a positive impact on the overall business outcome.
  • Scheduling meetings have never been so easy in the past. We can schedule meetings on the go without any hassles
  • Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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  • We have several email accounts for a low cost
  • Easy to train new staff on the system
  • Some confusion exists over Zoho One accounts and what is included
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat