Microsoft Viva Engage vs. SAP Jam

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos. As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos. At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.

Incentivized

For doing the historical data analysis, sap is the most convenient way to capture and collect whole bulk data, which makes the analysis so easy and quick. Apart from this, it links all updated costs with each part so that the most updated cost for the purchased part would be used to calculate the system cost.

Incentivized

• No one likes getting a long thread of reply-alls. With Yammer announcements and updates can be shared — without cluttering your inbox.
• Yammer's mobile apps are great for our on-the-go sales team to stay in touch with our office staff.
• Yammer's social aspect makes it incredibly easy to use, even for our less tech savvy teammates. If you've used Facebook, learning Yammer will be a cinch.

Incentivized

• Inventory planning
• Design data storage
• Scheduling
• Production planning
• Material consumption

Incentivized

• While Yammer has been an easy transition from SharePoint, it's still relatively new and unknown. Some employees claim that feel like the product was just another "add on" to the entire Microsoft Office experience.
• When introducing new employees to Yammer, they are not as receptive because of how widely used SharePoint is across businesses and industries.
• Functionality is simple, but still vastly different from SharePoint, thus creating a learning curve.

Incentivized

• The main collaboration function is in the form of discussion forums. Asset-editing a la Office365 or Google Docs would be welcome.
• JAM has a mobile app, but not all user-generated content is automatically adapted for mobile-view.
• Users have some control over their notifications by group, but there is a missing level of control that would benefit from.

Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.

We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

Incentivized

Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.

It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

Incentivized

Very available

It's a simple product but it does provide value.

We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.

Incentivized

We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

Incentivized

The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand

We organically implemented the product

I like how Yammer has functions that are fun and interactive, which can give you much more to do than using Teams or even Microsoft Forms. Yammer helps people feel included and gives people a better sense of how their friends and co-workers are feeling on certain issues. Yammer is a lot more like a social media platform than a work tool even!

Incentivized

We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.

• Nothing negative. But what we tend to forget is that Yammer is just a product, not a vision for change. The true and deep implementation and adoption of an enterprise network needs work and commitment, just like everything else. The true benefits will only emerge over time.

Incentivized

• Connecting employees together across a disparate org is crucial and has a positive impact on productivity.
• Allowing users to create their own groups shifts the power to the people who know what they need and can create instantly. In today's ever-narrowing sales cycle, this is crucial.
• Mobile-friendly plus a native app is necessary as our direct & dealer channel sales teams are often on-the-go.