Microsoft Viva Engage

Score7.7 out of 10

324 Reviews and Ratings

What is Microsoft Viva Engage?

Microsoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

Categories & Use Cases

Collaboration

Internal knowledgebase
Users can author or access “How-to” help and reference tips about internal processes.
Category average: 7.7
Integrates with Outlook
Integrates with Microsoft Outlook to tie in email threads.
Category average: 9.3
Mobile Access
Mobile access is the ability to access the software from a smartphone or tablet.
Category average: 8.3

Access control
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
Category average: 8.2
Workflow Automation
Workflow automation is the ability to route work requests along an approval process automatically.
Category average: 7
Document collaboration
Users can edit files and attach comments to files.
Category average: 7.9

Mike Reilly

Risk Claims Management Specialist in Human Resources at North Clackamas School District (201-500 employees employees)

Use Cases and Deployment Scope

Our organization uses Yammer for both impromptu meetings and scheduled conference calls. The ease and accountability with which every conversation can be documented and understood are immense. It is a great tool for sharing ideas and information within our organization. We will continue to utilize Yammer for the foreseeable future. Thank you.

Pros

Clear documented conversations.
Easy to connect with coworkers.
Consistent platform performance.

Cons

Not all external partners have this platform.
Some users are turned off by the social-media-like interface.

Return on Investment

Quick and easy communication has helped retain relationships.
File sharing on this platform helps our response time to customers.

Other Software Used

Hoopla, Chime Online Banking, Visa Spend Clarity

Asad Khan View profile

Systems Solution Architect in Engineering at Ericsson (10,001+ employees employees)

Use Cases and Deployment Scope

Our organization uses it as a social media tool for collaborations, announcements, and staying connected. The product solves the requirement of a secure social platform within the organization's active directory and network. However, I think the external equivalents (Twitter, Insta or FB) are far better in terms of UI and algorithm both.

Pros

Announcements
Sharing photos and updates
Discussions
Knowledge Sharing

Cons

Realtime chat
Searching older posts is difficult
Low engagement in smaller organizations

Return on Investment

I am just a user of Yammer so I can't evaluate any ROI
However, I can say that utilizing all features of Yammer could've saved millions in a large organization
Nothing specific

Usability

Alternatives Considered

Microsoft Teams

Other Software Used

Microsoft Teams

Verified User

Engineer in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

We uses Microsoft Yammer to enhance internal communication, faster collaboration, and share knowledge across teams and departments. This platform helps streamline project updates, encourage innovation, and connect colleagues from around the world working at different sites in different countries.

Pros

Knowledge sharing across different companies in our network
Collaboration between different colleagues of different disciplines
Improved communication about iferent projects

Cons

Interface could be more intuitive when you check other Social platforms
Integration with more third party software
More control over notifications in the software

Return on Investment

great way to inform colleagues.

Usability

Alternatives Considered

Atlassian Confluence

Other Software Used

Microsoft 365, Microsoft Power Automate, Microsoft Copilot

Daniel Ryave View profile

Consultant in Corporate at Booz Allen Hamilton (10,001+ employees employees)

Use Cases and Deployment Scope

We struggle in a remote posture to get to know each other in a friendly and meaningful way. We use Yammer internally to get to know each other, and share funny pictures, recipes, and other light communications that don't require an email. It's a great way to get to know people in a nice and friendly way!

Pros

Comments and reactions.
Encourages participation.
Light and easy to use.

Cons

People can dread using it.
Lack of comfort in sharing personal info.
Can be burdensome.

Return on Investment

makes people feel more welcome.
can be fun!
no negative impact.

Alternatives Considered

Microsoft Teams

Other Software Used

Microsoft Teams, Miro, Microsoft Powerpoint

Dawn Gartin

Collaboration Manager in Information Technology at Manhattan Associates (1001-5000 employees employees)

Use Cases and Deployment Scope

Yammer has been at Manhattan Associates for over 2 years. It is used across the globe and across all departments so that we can work more effectively and efficiently. Key initiatve to break down silos, help departments work together, find answers when we don't always know who to ask.

Pros

Easy to set up, easy to work with, each to use. Not much of a learning curve, which makes it easy to get rolling in your organization.
Works with text, photos, videos, files.
In the cloud, and on mobile.

Cons

Would be helpful to edit a post once it's been published (correcting typos, adding a few more sentences rather than start another post)
Mobile app is good, but not as robust of an experience with critical needs such as "search" and accessing Yammer Notes
When files are uploaded, there is no way to organize/view them say by alphabetical title, author, etc.

Return on Investment

Increased employee efficiency
Increased learning curve of getting people up to speed on a project (they join the group and can see past info, files, etc.)
increased communication between peers as well as leadership to employees

Microsoft Viva Engage

What is Microsoft Viva Engage?

Categories & Use Cases

Key Features

Top Performing Features

Internal knowledgebase

Integrates with Outlook

Mobile Access

Areas for Improvement

Access control

Workflow Automation

Document collaboration

Reviews

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