MicroStrategy Analytics vs. Zendesk Explore
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 MicroStrategy Analytics | Score8.5 out of 10 | N/A | MicroStrategy Analytics is an enterprise business analytics and mobility platform. Key features include automatic big data analysis and reporting, data discovery and visualization, digital security credentials, and support for mobile devices. | N/A |
 Zendesk Explore | Score8.7 out of 10 | N/A | Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019. | N/A |
| MicroStrategy Analytics | Zendesk Explore | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Must contact sales team for pricing information. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| MicroStrategy Analytics | Zendesk Explore | ||||||||||||||||||||||
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| BI Standard Reporting |
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| Ad-hoc Reporting |
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| Report Output and Scheduling |
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| Data Discovery and Visualization |
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| Access Control and Security |
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| Mobile Capabilities |
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| Application Program Interfaces (APIs) / Embedding |
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| MicroStrategy Analytics | Zendesk Explore | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.5 |
| Likelihood to Renew | 9.9 | - |
| Usability | 3.2 | 10.0 |
| Availability | 9.0 | - |
| Performance | 9.0 | - |
| Support Rating | 2.2 | 10.0 |
| Online Training | 9.0 | - |
| Implementation Rating | 9.0 | - |
| Configurability | 9.0 | - |
| Data Sharing and Collaboration | 8.0 | 8.2 |
| Data Sources | 8.8 | 7.3 |
| Product Scalability | 9.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 10.0 | - |