Mimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.
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Cove Data Protection
Score 9.9 out of 10
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Cove Data Protection (formerly N-Able Backup) is designed to cover servers, datacenters, applications, and workstations, and is provided to ensure business continuity and at-a-glance assessment and fast issue resolution via customizable dashboard.
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Pricing
Mimecast Cloud Archive
Cove Data Protection
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Mimecast Cloud Archive
Cove Data Protection
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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Cove offers one flat rate per server or workstation and one flat per-user price for Microsoft 365, with cloud storage included. Each license carries a defined amount of included storage that is pooled across an MSPs customers, so smaller devices that use less can offset larger ones.
Given all the threats that are out there and the fact many come in via email, I think Mimecast is a great solution for any business of any size. If your business is heavily regulated then you have even more reason to use Mimecast. You might be able to do a lot of these things yourself but why would you? Mimecast employees are experts, the best in the industry, at knowing how email works and how to protect it.
Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
It archives every email into and out of your enterprise including mail between internal users. This provides a legally acceptable archive that we can access at any point to find emails whether we need just one from a year ago or a lot to enter into a court case.
Since we have our MX record pointing to them first, they host all of our email in the cloud so users can access it even in the event our local email repository is down. We used this feature quite well during this past years Hurricane season.
Mimecast has a feature that allows me to sandbox all links, in emails, before users are redirected to them. This has saved us several times in that users clicked on links they should not have but Mimecast intercepted the request and stopped the user from going to the site.
To perform restores on a different location, there's a need to install a standalone application call the Recovery Console, which makes it too much trouble. Instead, this should have been performed over the same backup management portal, where you should have been able to select in which location you want to restore.
The business continuity features, available for the system state backups, like restoring a backup as a virtual machine or performing a bare-metal restore, also require to install different standalone applications for each. And in disaster scenarios, both tasks take too much time to get everything running.
The retention of the backups (the archiving feature) needs to be set up individually for each server at a time, when this is something that should be more easily managed by the service provider (not expecting to be set up by the customer in each device) as a general setting within the Backups Profiles or Product Management.
There should be a better reporting tool, that would allow to export backup and restore events, as well as user activities.
The configurations for Backup Profiles and Product Management could be redundant and confusing.
The archive is easy to use and the searching is highly customizable. You can easily search based on timeframe, sender, recipient, words, phrases, and attachments. The ability to search keywords within attachments, body, and subject line is incredibly helpful. We're able to quickly and easily find what we're looking for.
Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery
There is never an issue. Everytime I have needed to access my own personal search archive or globally search across the whole business it works each time. I cannot recall a time where the service was down when needed to be used and all our staff use it daily.
The stability of the tool is the biggest factor, it has a fantastic uptime and the loading speed is exceptional. Long gone are the days of waiting for Outlook to open up a traditional PST archive, I can simply click, find what I need and go, usually, before outlook has opened the archive. It is an exceptionally efficient tool.
It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
We used Mimecast professional services for the implementation and it was flawless as we were migrating from a competitor's product. The only downside was the amount of time required to ingest all the data as this was coming from a few different sources and in some cases it took months to migrate and index all the content. Apart from that the process was very well guided, with plenty of communication all throughout and without any major issues or downtime.
Mimecast gave us some extra features that we believed were beneficial to our business. Removing the archive from the Microsoft hardware was also good to allow separation. Plus, adding the optional exchange backup made Mimecast a clear choice.
Solarwinds Backup provides the most comprehensive backup system. After testing all other systems the weaknesses of Solarwinds Backup are much less severe or risky compared to others. As well the overall cost of Solarwinds Backup's value is the main reason for choosing Solarwinds Backup as the primary backup/DR provider.
Before we enabled our Mimecast archive, we had multiple cases of users who had 10k+ emails "disappear" and could not find them. Trying to figure this out with Microsoft is near impossible. IT spent 5-10 hours on each situation trying to find, recover, and move the emails back into the user's mailbox.
A couple term cases happened as well where the user deleted everything in their mailbox and recoverable area had be cleared automatically by the time we found out. One of them would have been 28k emails and would take days to recover.
Since having Mimecast, it is a matter of going to the mailbox in the Sync and Recover and clicking a few things and restoring all the data. Super easy and restoring the data takes less time than manually doing it with a Microsoft Content Search export.
I can't speak to every dollar and cent involved, but I can tell you that the daily task of checking backup status has changed from at least an hour just to check VEEAM and Windows Backup statuses for multiple clients, to checking two pages and then digging into any problems. So as far as productivity goes, it's been wonderful!
