TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gong

    Score9.1 out of 10
    N/AGong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A

    MindTickle

    Score9 out of 10
    N/AMindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.N/A
    Pricing
    GongMindTickle
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GongMindTickle
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    GongMindTickle
    Considered Both Products
    Gong.io
    Chose Gong
    GONG is far and above the best product in this category that I reviewed. Everything from our interaction with sales to onboarding and now dealing with customer success has been flawless and smooth. I had previous experience with the platform, and when I re-evaluated, there was …
    Incentivized
    Chose Gong
    Gong is elite compared to these. The fact all users can utilize the same tools makes it the best. From entry level to being a VP, Gong makes life easy for all.
    Incentivized
    MindTickle
    Chose MindTickle
    When compared to Highspot, I found Mindtickle to be much easier to navigate. The UI is way cleaner and intuitve. The capabilties are relatviely the same. Overall I certaily prefer Mindtickle. The one thing I will give to Highspot is that their analytic capabilities (especially …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    GongMindTickle
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Gong and MindTickle
    Feature
    Gong
    8.7
    88 Ratings
    MindTickle
    -
    Ratings
    Speech-to-Text Transcription9.185 Ratings00 Ratings
    Keyword Detection9.085 Ratings00 Ratings
    Sentiment Analysis6.975 Ratings00 Ratings
    Speaker Diarization8.982 Ratings00 Ratings
    Call Recording Playback9.587 Ratings00 Ratings
    Call Summarization8.986 Ratings00 Ratings
    Conversion Metrics8.278 Ratings00 Ratings
    Keyword Search & Retrieval9.284 Ratings00 Ratings
    Call Tagging9.277 Ratings00 Ratings
    Integration with CRM Systems8.274 Ratings00 Ratings
    User Ratings
    GongMindTickle
    Likelihood to Recommend
    9.1
    (532 ratings)
    9.5
    (21 ratings)
    Likelihood to Renew
    9.7
    (12 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (300 ratings)
    -
    (0 ratings)
    Availability
    6.4
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (100 ratings)
    8.6
    (13 ratings)
    Implementation Rating
    4.6
    (6 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    -
    (0 ratings)