MindTouch vs. Newired
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 MindTouch | Score7 out of 10 | N/A | MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes. | N/A |
 Newired | Score8 out of 10 | Enterprise companies (1,001+ employees) | Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely. Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their… | $540 per month |
| MindTouch | Newired | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $6,480 per year | ||||||||||||||
| Additional Details | — | The application costs depends on the number of users. More info here: https://www.newired.com/newired-pricing/ | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| MindTouch | Newired | |
|---|---|---|
| Likelihood to Recommend | 7.6 | - |
| Likelihood to Renew | 8.8 | - |
| Usability | 7.5 | - |
| Performance | 8.0 | - |
| Support Rating | 7.8 | - |
| Online Training | 8.8 | - |
| Implementation Rating | 7.7 | - |
| Configurability | 5.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 1.4 | - |
| Vendor post-sale | 9.3 | - |