MindTouch vs. ProProfs Knowledge Base
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 MindTouch | Score7 out of 10 | N/A | MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes. | N/A |
 ProProfs Knowledge Base | Score10 out of 10 | N/A | ProProfs Knowledge Base is a help authoring tool for creating help documents or web pages, online FAQs, or other knowledge bases. | N/A |
| MindTouch | ProProfs Knowledge Base | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| MindTouch | ProProfs Knowledge Base | |
|---|---|---|
| Likelihood to Recommend | 7.6 | 10.0 |
| Likelihood to Renew | 8.8 | - |
| Usability | 7.5 | 9.0 |
| Performance | 8.0 | - |
| Support Rating | 7.8 | 10.0 |
| Online Training | 8.8 | - |
| Implementation Rating | 7.7 | - |
| Configurability | 5.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 1.4 | - |
| Vendor post-sale | 9.3 | - |