MindTouch vs. Qualtrics XM for Strategy and Research
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 MindTouch | Score7 out of 10 | N/A | MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes. | N/A |
 Qualtrics | Score7.1 out of 10 | N/A | Qualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform. | $1,500 per user/per year |
| MindTouch | Qualtrics | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| MindTouch | Qualtrics | |
|---|---|---|
| Likelihood to Recommend | 7.6 | 3.9 |
| Likelihood to Renew | 8.8 | 9.4 |
| Usability | 7.5 | 2.5 |
| Availability | - | 9.0 |
| Performance | 8.0 | 5.5 |
| Support Rating | 7.8 | 1.6 |
| Online Training | 8.8 | 8.0 |
| Implementation Rating | 7.7 | 9.0 |
| Configurability | 5.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 1.4 | - |
| Vendor post-sale | 9.3 | - |