MindTouch vs. Sogolytics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
MindTouch | Score7 out of 10 | N/A | MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes. | N/A |
Sogolytics | Score9.1 out of 10 | N/A | Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features. | N/A |
| MindTouch | Sogolytics | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| MindTouch | Sogolytics | |
|---|---|---|
| Likelihood to Recommend | 7.6 | 9.1 |
| Likelihood to Renew | 8.8 | 9.1 |
| Usability | 7.5 | 8.2 |
| Performance | 8.0 | - |
| Support Rating | 7.8 | 9.0 |
| Online Training | 8.8 | - |
| Implementation Rating | 7.7 | - |
| Configurability | 5.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 1.4 | - |
| Vendor post-sale | 9.3 | - |