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MindTouch vs. Tettra

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MindTouch

    Score7 out of 10
    N/AMindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes.N/A

    Tettra

    Score6.1 out of 10
    Small Businesses (1-50 employees)
    Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.N/A
    Pricing
    MindTouchTettra
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MindTouchTettra
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Active users are people who sign up for Tettra with their Slack account
    More Pricing Information
    User Ratings
    MindTouchTettra
    Likelihood to Recommend
    7.6
    (110 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    8.8
    (18 ratings)
    -
    (0 ratings)
    Usability
    7.5
    (29 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (31 ratings)
    8.0
    (1 ratings)
    Online Training
    8.8
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (10 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.4
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.3
    (4 ratings)
    -
    (0 ratings)