MindTouch vs. XWiki
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 MindTouch | Score7 out of 10 | N/A | MindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes. | N/A |
 XWiki | Score8.2 out of 10 | Mid-Size Companies (51-1,000 employees) | XWiki is an open-source collaborative platform designed to enhance business collaboration and streamline knowledge management for companies of all sizes. As a an alternative to proprietary knowledge bases, XWiki offers a structured second-generation wiki with over 900 pre-made extensions, enabling businesses to add features and customize their XWiki instance to meet specific needs. Key features and benefits: Structured wiki concept: XWiki organizes knowledge… | $300 per year 10 users |
| MindTouch | XWiki | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Discount available for multi-year pricing and higher user volumes. Up to a 50% discount available for NGOs and institutions of higher learning. | ||||||||||||||
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| MindTouch | XWiki | |
|---|---|---|
| Likelihood to Recommend | 7.6 | 10.0 |
| Likelihood to Renew | 8.8 | - |
| Usability | 7.5 | - |
| Performance | 8.0 | - |
| Support Rating | 7.8 | - |
| Online Training | 8.8 | - |
| Implementation Rating | 7.7 | - |
| Configurability | 5.0 | - |
| Ease of integration | 9.0 | - |
| Product Scalability | 1.4 | - |
| Vendor post-sale | 9.3 | - |