Miro vs. Roadmunk

I remember a project where all our different teams were involved in it. I created a board with timelines, KPIs, and customer journey stages, and each team added their input live. We were all able to work together in real time, view the entire project, and leave comments without switching apps, which is why it worked fantastically for us. Everyone benefited from the hours of time it saved, and we made a good profit on that project, for which I was named employee of the month.

Incentivized

Roadmunk allows us to configure and share customized views of our roadmaps. As a platform, it has demonstrated progress in its scalability and performance, which has accommodated the growth our team has seen over the last two-plus years. Particular strengths include configurability and customization, along with options for views, exports, and sharing with internal and external audiences.

Incentivized

• Especially useful project planning with functions like whiteboard and great collaboration features.
• Miros presentation mode is great for walking people through and explaining a concept.
• If someone can’t join a meeting, we record a Talktrack. Its like a mini-presentation that people can watch later. Can be extremely useful at times.

Incentivized

• Collaboration – Roadmunk makes it very easy to work and edit within a team structure.
• User Experience – The usability of the product made it quite easy for the entirety of the team to hit the ground running (i.e. very little training was required).
• Rollups – Each product line and therefore each product owner could easily focus on their particular roadmap without having to sort through the master roadmap making it highly efficient, while at the same time making it quite easy to pull all updates into one high-level document.

Incentivized

• When using the find functionality to locate an item in a Miro board, I do not like that it keeps my previous searched term. Other programs, like Excel, do this but they have it so that you can easily overwrite the previously-searched term.
• It would be helpful if you could search by a particular frame, instead of the entire board. For our quarterly backlog review, we often have items that carry over, so there are duplicates on the board. Being able to search by a frame would make this easier.
• Understanding who can access a board is not always clear to me.

Incentivized

• The fact that you have to add a date to everything; dates stick to people’s minds.
• Connecting bars to milestones; unclear which to use when.
• Collaboration isn’t great; can’t track changes, add comments, etc.

Incentivized

I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features

Incentivized

The platform is flexible, easy to use, and simple because Miro is a great visualization tool that makes it easy to collaborate on creating charts. It helps in creating workflows and other designs easily and securely. It supports integrations with major cloud storage solutions and office suites. On top of that, it provides a decent free plan, which is sufficient for basic usage.

Performance has improved meaningfully over the last 12 months or so, especially in our views that contain many roadmap items. Some challenges remain, however, particularly when changing the timeline and in scenarios of multiple users interacting with the roadmap simultaneously.

Incentivized

I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.

Incentivized

Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen

Incentivized

We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support

Incentivized

The Roadmunk team has been great to work with...whether proactive communications about new features or the occasional outage, or when we reach out to them with feature requests, assistance/support, or even license management and renewals - they are top notch.

Incentivized

There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.

Incentivized

Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.

Incentivized

Miro is the more collaborative option, offering the ability for many individuals to work on the same item real-time. Though it does create some duplicate entry, we've found this added cost is minimal compared to the opportunity cost of lost collaboration.

Incentivized

Roadmunk has an actual product management workflow design built into it vs trying to use eg generic e-post-it software like Trello. Trello is better at free-forming prioritization, which is actually much better than (again) the awkward item navigation in Roadmunk, but the other Roadmunk advantages post-prioritization win out in the end.

Incentivized

Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.

Incentivized

• We reduced the number of tools needed by consolidating planning, brainstorming, and documentation in Miro.
• It improved knowledge retention by creating a single visual source of truth for projects.
• Miro improved stakeholder engagement, leading to faster approvals and fewer project delays.
• It accelerated project delivery by enabling faster decision-making in remote workshops.

Incentivized

• Roadmunk has reduced the number of meetings that product needs to attend with customers by 20-25%
• Roadmunk has eliminated a whole set of churn in our workstream management tool (JIRA) by abstracting the planning step away from the steps where we monitor work progress

Incentivized