| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Mojo Helpdesk | Score8.1 out of 10 | N/A | Mojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software. | $24 per month |
 Spiceworks Cloud Help Desk | Score6.8 out of 10 | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. | $0 (free for 1-5 Seats) |
| Mojo Helpdesk | Spiceworks Cloud Help Desk | |||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Mojo Helpdesk | Spiceworks Cloud Help Desk | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Mojo Helpdesk | Spiceworks Cloud Help Desk | ||||||||||||||||||||||
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| Incident and problem management |
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| Mojo Helpdesk | Spiceworks Cloud Help Desk | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 9.0 |
| Availability | - | 10.0 |
| Performance | - | 8.0 |
| Support Rating | - | 8.7 |
| Implementation Rating | - | 10.0 |
| Product Scalability | - | 10.0 |