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monday CRM vs. Sugar Sell (SugarCRM)

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monday CRM

168 Reviews and Ratings

Sugar Sell (SugarCRM)

245 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday CRM

    Score8.5 out of 10
    		N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Sugar Sell (SugarCRM)

    Score5.2 out of 10
    		N/ASugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

    $19

    per month per user (3 users minimum, billed annually)

    Pricing
    monday CRMSugar Sell (SugarCRM)
    Editions & Modules
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Enterprise
    Contact Sales
    Essentials
    $19
    per month (billed annually) per user (3 user minimum, 9 user maximum)
    Standard
    $59
    per month (billed annually) per user (10 User Minimum)
    Advanced
    $85
    per month (billed annually) per user (10 user minimum)
    Premier
    $135
    per month (billed annually) per user (10 user minimum)
    Offerings
    Pricing Offerings
    monday CRMSugar Sell (SugarCRM)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details18% discount for annual pricing. Plans start with 3 seats.—
    More Pricing Information
    Features
    monday CRMSugar Sell (SugarCRM)
    Sales Force Automation
    Comparison of Sales Force Automation features of monday CRM and Sugar Sell (SugarCRM)
    Feature
    monday CRM
    7.5
    62 Ratings
    Sugar Sell (SugarCRM)
    4.8
    33 Ratings
    Customer data management / contact management7.658 Ratings5.032 Ratings
    Workflow management7.560 Ratings6.028 Ratings
    Territory management8.233 Ratings6.026 Ratings
    Opportunity management7.455 Ratings7.026 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.046 Ratings7.029 Ratings
    Contract management7.240 Ratings3.026 Ratings
    Interaction tracking6.343 Ratings3.030 Ratings
    Quote & order management00 Ratings4.024 Ratings
    Channel / partner relationship management00 Ratings2.025 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of monday CRM and Sugar Sell (SugarCRM)
    Feature
    monday CRM
    6.7
    46 Ratings
    Sugar Sell (SugarCRM)
    5.5
    25 Ratings
    Lead management6.746 Ratings6.022 Ratings
    Email marketing00 Ratings5.023 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of monday CRM and Sugar Sell (SugarCRM)
    Feature
    monday CRM
    6.3
    57 Ratings
    Sugar Sell (SugarCRM)
    3.0
    28 Ratings
    Task management6.156 Ratings4.026 Ratings
    Billing and invoicing management5.238 Ratings3.018 Ratings
    Reporting7.749 Ratings2.024 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of monday CRM and Sugar Sell (SugarCRM)
    Feature
    monday CRM
    6.7
    57 Ratings
    Sugar Sell (SugarCRM)
    3.3
    28 Ratings
    Forecasting6.147 Ratings3.024 Ratings
    Pipeline visualization7.354 Ratings2.025 Ratings
    Customizable reports6.649 Ratings5.027 Ratings
    Customization
    Comparison of Customization features of monday CRM and Sugar Sell (SugarCRM)
    Feature
    monday CRM
    6.9
    54 Ratings
    Sugar Sell (SugarCRM)
    5.5
    29 Ratings
    Custom fields7.554 Ratings6.029 Ratings
    Custom objects6.246 Ratings5.026 Ratings
    Scripting environment6.931 Ratings6.019 Ratings
    API for custom integration6.932 Ratings5.025 Ratings
    Security
    Comparison of Security features of monday CRM and Sugar Sell (SugarCRM)
    Feature
    monday CRM
    6.9
    50 Ratings
    Sugar Sell (SugarCRM)
    5.5
    27 Ratings
    Single sign-on capability8.843 Ratings5.021 Ratings
    Role-based user permissions5.050 Ratings6.026 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of monday CRM and Sugar Sell (SugarCRM)
    Feature
    monday CRM
    6.5
    29 Ratings
    Sugar Sell (SugarCRM)
    4.5
    19 Ratings
    Marketing automation6.529 Ratings5.019 Ratings
    Compensation management00 Ratings4.013 Ratings
    Platform
    Comparison of Platform features of monday CRM and Sugar Sell (SugarCRM)
    Feature
    monday CRM
    7.3
    52 Ratings
    Sugar Sell (SugarCRM)
    4.0
    20 Ratings
    Mobile access7.352 Ratings4.020 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of monday CRM and Sugar Sell (SugarCRM)
    Feature
    monday CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    2.3
    24 Ratings
    Case management00 Ratings3.024 Ratings
    Call center management00 Ratings2.019 Ratings
    Help desk management00 Ratings2.017 Ratings
    Social CRM
    Comparison of Social CRM features of monday CRM and Sugar Sell (SugarCRM)
    Feature
    monday CRM
    -
    Ratings
    Sugar Sell (SugarCRM)
    3.0
    19 Ratings
    Social data00 Ratings3.019 Ratings
    Social engagement00 Ratings3.016 Ratings
    User Ratings
    monday CRMSugar Sell (SugarCRM)
    Likelihood to Recommend
    8.6
    (70 ratings)
    2.0
    (59 ratings)
    Likelihood to Renew
    8.4
    (4 ratings)
    8.2
    (26 ratings)
    Usability
    8.8
    (67 ratings)
    3.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.1
    (56 ratings)
    9.1
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)