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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday CRM

    Score8.5 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    monday CRMZoho CRM
    Editions & Modules
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Enterprise
    Contact Sales
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    monday CRMZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptional$14 /user/month
    Additional Details18% discount for annual pricing. Plans start with 3 seats.
    More Pricing Information
    Community Pulse
    monday CRMZoho CRM
    Considered Both Products
    monday.com
    Chose monday CRM
    Previously we used Zoho CRM for the same functions and Monday has been a vast improvement.
    Incentivized
    Chose monday CRM
    monday CRM as mention has been very easy to setup and rarely requires intervention by their suppor teams. Most of the features I feel were well testing before being deployed. Its easy to use and easy to deploy and integrates well with our internal teammates. No need for any …
    Incentivized
    Chose monday CRM
    Monday is much more advanced than other similar software that I have used. It is much advanced and user friendly
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    monday CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of monday CRM and Zoho CRM
    Feature
    monday CRM
    7.5
    62 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management7.658 Ratings8.5279 Ratings
    Workflow management7.560 Ratings8.3266 Ratings
    Territory management8.233 Ratings8.7196 Ratings
    Opportunity management7.455 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.046 Ratings8.8248 Ratings
    Contract management7.240 Ratings8.7203 Ratings
    Interaction tracking6.343 Ratings8.1249 Ratings
    Quote & order management00 Ratings8.1203 Ratings
    Channel / partner relationship management00 Ratings8.4192 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of monday CRM and Zoho CRM
    Feature
    monday CRM
    6.7
    46 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management6.746 Ratings8.6261 Ratings
    Email marketing00 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of monday CRM and Zoho CRM
    Feature
    monday CRM
    6.3
    57 Ratings
    Zoho CRM
    8.4
    263 Ratings
    Task management6.156 Ratings8.5248 Ratings
    Billing and invoicing management5.238 Ratings8.3180 Ratings
    Reporting7.749 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of monday CRM and Zoho CRM
    Feature
    monday CRM
    6.7
    57 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting6.147 Ratings8.5216 Ratings
    Pipeline visualization7.354 Ratings8.4235 Ratings
    Customizable reports6.649 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of monday CRM and Zoho CRM
    Feature
    monday CRM
    6.9
    54 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields7.554 Ratings8.4275 Ratings
    Custom objects6.246 Ratings8.2222 Ratings
    Scripting environment6.931 Ratings8.3178 Ratings
    API for custom integration6.932 Ratings8.4203 Ratings
    Security
    Comparison of Security features of monday CRM and Zoho CRM
    Feature
    monday CRM
    6.9
    50 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability8.843 Ratings8.4231 Ratings
    Role-based user permissions5.050 Ratings8.5261 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of monday CRM and Zoho CRM
    Feature
    monday CRM
    6.5
    29 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation6.529 Ratings8.7207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of monday CRM and Zoho CRM
    Feature
    monday CRM
    7.3
    52 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access7.352 Ratings8.7230 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of monday CRM and Zoho CRM
    Feature
    monday CRM
    -
    Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management00 Ratings8.5213 Ratings
    Call center management00 Ratings8.1172 Ratings
    Help desk management00 Ratings8.5189 Ratings
    Social CRM
    Comparison of Social CRM features of monday CRM and Zoho CRM
    Feature
    monday CRM
    -
    Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data00 Ratings8.3164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    User Ratings
    monday CRMZoho CRM
    Likelihood to Recommend
    8.6
    (70 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    8.4
    (4 ratings)
    7.6
    (42 ratings)
    Usability
    8.8
    (67 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    7.1
    (56 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)