monday.com vs. Smartsheet

monday.com

Smartsheet

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
monday.com	Score 8.6 out of 10	Mid-Size Companies (51-1,000 employees)	monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.	$12 per month per user
Smartsheet	Score 8.4 out of 10	N/A	Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.	$12 per month per user (up to 10 users)

Pricing

monday.com

Smartsheet

Editions & Modules

Basic: $12
per month per user
Standard: $14
per month per user
Pro: $24
per month per user
Enterprise: Contact Sales
Contact us

Pro: $12
per month per user (up to 10 users)
Business: $24
per month per user (3 user minimum)
Enterprise: Contact Sales
Advanced Work Management: Contact Sales

Offerings

Pricing Offerings
monday.com	Smartsheet
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Yearly plan: Save 18% Monthly plan also available

A discount is offered for annual billing.

More Pricing Information

Community Pulse
	monday.com	Smartsheet
Considered Both Products	monday.com Verified User Anonymous Chose monday.com It's been a while since trying Asana, so it's hard to say. I think they are very similar from what I remember, but maybe monday.com has more reporting and customization possibilities? Incentivized Helpful? Giovanni Jurado Business Analyst Team Lead Chose monday.com monday.com offer much of the standard tools and seems to be ever evolving. They seem to take feedback and constantly upgrade the tools. If all the tools are there, the differentiating factor might be the cost, any integrations you may need, and the visual "chemistry". To me, … Incentivized Helpful? Verified User Anonymous Chose monday.com We chose to move from Zoho to monday.com when our company started growing exponentially. Overall, our team was thankful for the change because we were growing at far to fast of a speed for Zoho's tools to keep up with us. monday.com is a better, beefier platform with far better … Incentivized Helpful? RC Roberta Coleman Executive Director Chose monday.com We decided to go with monday.com because they offered a free tier for nonprofits and because they are easier to use and offered additional features that we could not find on the other choices. Hands down, there was no better choice for us than monday.com. Incentivized Helpful? Brandon Stokes Customer Operations Enablement Manager Chose monday.com When I arrived at my org, I was initially disappointed to hear that we used something other than Asana for project management. Fast forward just a few months, and I became a complete monday.com convert. While its organization is similar to Asana's, it's user interface, … Incentivized Helpful? Verified User Anonymous Chose monday.com Outperforms them by leagues Incentivized Helpful? Verified User Anonymous Chose monday.com We use Jira, Confluence, Miro and the full Salesforce stack and it's very reliable as are the other softwares. Incentivized Helpful? Verified User Anonymous Chose monday.com I would say this is one of my least favorite applications. I don't find it super user friendly due to the extreme amounts of customization. It feels like my information is in there somewhere, but I can never find it easily. I think that it looks a lot prettier than asana which … Incentivized Helpful? Verified User Anonymous Chose monday.com monday.com seems to solve the issues and concerns for our marketing and graphics needs. I personally use Asana for my projects and tracking purposes and monday.com for my interations with Marketing and their needs. Incentivized Helpful? Verified User Anonymous Chose monday.com monday.com is much easier to use and offers all the tools of google suite in one spot for task management. I use gsuite services still but in an entirely different way. If there is something that needs to be shared with the team or is important that I will need to refer back to … Incentivized Helpful? Verified User Anonymous Chose monday.com Monday.com is the broadest scope work management software I have used. Its interface is basic and takes some getting used to, but the programming options are highly advanced and extremely effective. Incentivized Helpful? Verified User Anonymous Chose monday.com I also use the other selected. But I prefer monday.com because it is more clear (visually and intuitively), and also because I have been using it for longer than the others. However, there is the price factor that must be taken into consideration Incentivized Helpful? Verified User Anonymous Chose monday.com Monday.com is far more intuitive than Salesforce with it's automation features, lists are better and customizable and it makes things easier for everyone on the team. Salesforces is a great CRM system but I feel as though it falls short as a collaborative project management … Incentivized Helpful? AJ Anjali Jain Solution Engineer Chose monday.com As a developer, I have utilized the mentioned apps to integrate processes for clients, and I have found monday.com to be superior due to its abundance of features compared to others. Choosing monday.com provides enough capabilities for teams and managers to handle work in one … Incentivized Helpful? TB Todd Burkholder Software Development Manager Chose monday.com monday.com is a much better tool for keeping track of tasks and assignments than MS Planner. In most situations where we used MS Planner we have switched to using monday.com instead. Incentivized Helpful? Verified User Anonymous Chose monday.com The best aspect of monday.com in my opinion is the Visual Based Data Representation(s) Incentivized Helpful? TW Taylor Walchle Construction Engineer Chose monday.com monday.com is so much easier to use & project-tracking is not only easy to do, but the visuals are far from complicated & make it that much easier to keep track of everything. Incentivized Helpful? Verified User Anonymous Chose monday.com I feel monday.com is easier to use than the others listed. Specifically, I used to use Trello in the past and I really liked it. I even recommended others to use it but since working in monday.com, I found it has so many more features that meet our teams needs and we have found … Incentivized Helpful? Justin Aldrete General Manager Chose monday.com monday.com has the only interface that is 100% customizable, can use public and private boards, can be shared with customers, produce Gantt charts, and has THE MOST integrations "in house". The professional relationships that monday.com has established to be "on board" with … Incentivized Helpful? Ľudovít Slemenský Graphic Designer Chose monday.com I searched for some other alternatives like monday.com, and I also tried them. For example, I have experience with Sloneek. But monday.com just feels different. I think it beats the competition in every way. You can also use monday's free version, and it is still a good task … Incentivized Helpful? JF Jan Fuksa Graphic Designer Chose monday.com I chose monday.com because of its flexibility and ability to adapt to our needs. Throughout our work, I've seen how it helps us increase productivity and efficiency, which solidified my decision. Incentivized Helpful? Pavol Masaryk Seniro Project Manager Chose monday.com Compared to the competition, monday.com has better control, more possibilities for use, and the price is very acceptable. Incentivized Helpful? Verified User Anonymous Chose monday.com The easy of use and configuration is where monday.com has had an advantage. The ability for all our users to startup on the platform has helped to incorporate it into our enterprise environment quickly. Incentivized Helpful? CL Carlos López Animation and VFX Engineer Chose monday.com Actually, monday.com and Trello, although they are digital board systems, are both very different from each other. Trello is a simpler system that, although its function is also the organization of tasks, its visual system gradually overwhelms the user by "piling up" each post … Incentivized Helpful? NB Nicole Baumgarten Consultant Chose monday.com monday.com is simpler and easier to grasp, apply and navigate than Clickup, but the Clickup free version has so much more functionality available than the monday.com free / low-cost options (sorry, but it's true!). Google tasks is really simple and I shouldn't really compare … Incentivized Helpful?	Smartsheet TK Tomasz Kowalski Senior Program Manager Chose Smartsheet Asana and monday.com are typical project management tools where resources can be tracked based on the tasks, etc. Smartsheet does exactly the same but additionally allows people outside of PM to automate their data collaboration with other employees. The solutions that … Incentivized Helpful? DR Dustin Roberts Marketing Associate Chose Smartsheet I use both. Excel for more data/spreadsheet focused tasks and Smartsheet for our event planning and project management. Smartsheet allows for collaboration, has project management features like task tracking and the Gantt chart, and even has some handy automation features … Incentivized Helpful? Verified User Anonymous Chose Smartsheet I tried Miro for a while and it just didn't have the features Smartsheet does. If I'm going to pay for a "supercharged Excel," I expect to really do a ton more than Excel! Incentivized Helpful? Verified User Anonymous Chose Smartsheet It allows team collaboration. Project monitoring is very easy. Dashboards are very good for the project reporting. Incentivized Helpful? Syed Ghufran Hassan Project associate Chose Smartsheet Smartsheet is user friendly with easy to use templates as compared to Microsoft project. Other thing is collaboration which cannot be achieved in Microsoft project. Smartsheet has different types of pricing for different types of users but Microsoft project only offers … Incentivized Helpful? Ehud Lehavi Quality Assurance Analyst Chose Smartsheet Jira is better on user interface and task tracking. However the dashboard isn't as versatile as on Smartsheet. That being said, it takes maintenance to keep the Smartsheet dashboard updated regularly (not automated). Incentivized Helpful? Verified User Anonymous Chose Smartsheet Definitely a lot more intuitive and a lot less clunky and confusing. When I have to introduce Smartsheet to other team members who have experience with MS project they are overwhelmed with how easy it is and feel a lot more engaged when developing their own workbooks Incentivized Helpful? Angelo Liriano Cepeda Business Developer & Key Account Manager Chose Smartsheet Smartsheet enable users to build the more custom solutions that can include workflows, reports, dashboards, sheet data, reminders, etc. It allows to create the most complete reports and have available thousand of already built solutions on the Solution Center. Also, has the … Incentivized Helpful? Abigail Selebe Freelance Consultant Chose Smartsheet Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. … Incentivized Helpful? Verified User Anonymous Chose Smartsheet Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google … Incentivized Helpful? David Chamberlain Executive Creative Director Chose Smartsheet It has been my favorite alternative; I can control Smartsheet from my mobile device since, as a manager, it allows me to visualize the files made through it, with the convenience of any time and space. Incentivized Helpful? Verified User Anonymous Chose Smartsheet Price and ease of collaboration was the deciding factor and since we made this decision quite awhile ago, Microsoft Project's collaboration features were not there yet, making Smartsheet the clear winner. Many of our Project Manager were comfortable working with Microsoft … Incentivized Helpful? Duane Thompson Product Development Lead Chose Smartsheet Smartsheet makes it simple to plan and budget on projects, streamline business workflows and improve overall customer service. The pricing plans are affordable and businesses that implement Smartsheet enjoy tremendous long-term value. Employee work performance is boosted and … Incentivized Helpful? Verified User Anonymous Chose Smartsheet I believe Smartsheet is much easier to use than Asana. There is a better way to collaborate with colleagues and track your progress on projects. There is a better structure on how to set up your system. It has better filters to see what you have accomplished vs what is open and … Incentivized Helpful? Brad Estes Chief Operating Officer and Executive Vice President Chose Smartsheet Functionality is far superior and very easy to use. Incentivized Helpful? GM Gloria Musuli Human Resources Assistant Chose Smartsheet Smartsheet is an exceptionally robust and ,offer unique hybrid solution to manage projects and automate workflows that is based on accurate data. It offers better time-saving functions that speeds up delivery of projects on schedule and using the allocated resources. Incentivized Helpful? Ben Pincus Sales Executive Chose Smartsheet Smartsheet has been a positive success; it has been easy to use and quite intuitive. It allowed us to foster collaboration between colleagues. Incentivized Helpful? EC Emily Caplin Senior Project Manager Chose Smartsheet Works more efficiently than MPP as updates can happen in real time in the cloud and be collaborated on with other team members. Incentivized Helpful? Verified User Anonymous Chose Smartsheet Before utilizing Smartsheet we utilized a combination of Quip and an in-house developed task management tool. Even though we did not utilize Smartsheet for all of our project management needs it did provide a useful structure for planning a schedule for routine tasks and … Incentivized Helpful? Verified User Anonymous Chose Smartsheet Other software's are more geared towards the construction process while Smartsheet is more geared to generic Project Management, no specific to the construction industry. We are using Smartsheet to communicate with our client and not to manage construction so from that … Incentivized Helpful? Verified User Anonymous Chose Smartsheet I prefer the more traditional usability of Smartsheet. It's like Microsoft Project or Excel, but far easier for my organization to access. We don't currently have it set up as our resource manager or integrate it with our timesheets (our problem, not Smartsheet), and I think … Incentivized Helpful? Verified User Anonymous Chose Smartsheet Smartsheet is much easier to collaborate on than Microsoft or Primavera in terms of scheduling software, but lacks the customizability of its competitors. You can also much easier link projects together when master scheduling which is a huge advantage compared to Microsoft … Incentivized Helpful? Verified User Anonymous Chose Smartsheet We use Basecamp for our day-to-day in-house operations, but need a more "rigid" structure (spreadsheet) for managing projects with clients. Everything is in one place in Smartsheet and clients are able to find and use it easily. Incentivized Helpful? Verified User Anonymous Chose Smartsheet All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection: Ease of use - so similar to Excel everyone can figure it out. Flexible architecture lends itself to many different use cases beyond … Incentivized Helpful? Michael Rastall, MBA IT Project Manager Chose Smartsheet Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course … Incentivized Helpful?

TrustRadius Insights
	monday.com	Smartsheet
Highlights	Research Team Insight Published October 16, 2020 Monday.com and Smartsheet are team project management applications designed to help co-workers plan projects, assign tasks, track progress, and share information. Both products offer multiple ways of viewing projects and tasks, including Gantt charts, calendar views, and kanban boards. However, Smartsheet uses spreadsheets as the fundamental building blocks of projects, while monday.com has a custom UI with only a passing resemblance to tables or spreadsheets. monday.com is used primarily by small businesses, likely because it is slightly cheaper and its feature set is aimed at smaller-scale projects and teams. Smartsheet is primarily used by mid-sized companies and has a significant enterprise-level user base, likely because its spreadsheet-based design lends itself to larger-scale teams and projects. Features Both monday.com and Smartsheet offer core project management functionality, but they each offer unique benefits to their users. monday.com is designed to be quick and easy to pick up and use. The software offers a single board for each project, giving managers and team members a quick overview of the project’s status. Each project board can be customized to display the most relevant data for that project. Users appreciate the automation tools to create tasks, move tasks through workflow processes, and automatically assign tasks to specific users. Integration with calendar applications, thread-based communication, and quick sharing of notes and to-dos help make monday.com a slick, intuitive way for teams to communicate and keep their projects moving. Although Smartsheet uses spreadsheets to drive project management, it also offers many ways to view, sort, and filter the information in each sheet, helping individual users and managers navigate and understand project information. Its customizable reminder system can send reminders and warnings directly to e-mail accounts, helping users stay on track and avoid missed deadlines. Smartsheet also offers generous sharing permissions and guest access, making it easy for teams to collaborate with freelancers and contractors within the software. And since the interface is based on spreadsheets, users familiar with Excel or other spreadsheet software can get up and running quickly. Limitations However, each product has unique limitations as well. Before choosing monday.com or Smartsheet, be sure to consider their drawbacks. monday.com can lack the depth desired by some users, especially on lower pricing tiers. Features like automation, guest access, and recurring tasks are locked behind higher tiers, meaning that some businesses will have to upgrade their license for access to necessary tools. Additionally, monday.com doesn’t offer a free version, and their licensing system isn’t very granular: if your five-person team adds a sixth member, you’ll need to upgrade to the ten-user plan. Finally, the system overall is geared towards small- and medium-scale projects and teams. Enterprise-level users might have difficulty scaling the system to work well for their needs. Smartsheet may be familiar to Excel users, but that can also be a drawback. Smartsheet doesn’t have all of the advanced features offered by a dedicated spreadsheet system like Excel, leaving some users wishing for more complicated formulas or formatting options. Importing sheets to and from Excel files can be clunky and frustrating, with conditional formatting and other customizations getting lost in the process. For some users, Smartsheet did not explain its features properly, leaving them frustrated at the apparent lack of features such as Dropbox integration or the ability to save a copy of a sheet to a new file. If you choose Smartsheet, you may need to implement a robust training program to avoid these sorts of problems. Pricing Both monday.com and Smartsheet offer tiered subscription plans for pricing. monday.com starts with the Basic tier at $8.00 per user per month and includes the core product functionality with 5 GB of storage, one project board per dashboard, and a Kanban view option. The Standard tier is $10 per user per month and adds automation features, Timeline and Calendar viewing options, up to 3 project boards per dashboard, and 50 GB of storage. The Pro tier is $16 per user per month and adds more automation capabilities, a Chart view option, up to 10 boards per project dashboard, and 100 GB of storage. The Enterprise tier is priced by quote and adds more automation and integration options, up to 50 boards per dashboard, and priority customer support. Smartsheet’s pricing is divided into Standard and Enterprise plans. Standard plans begin at the Individual tier, which is $14 per month for a single user and allows up to 10 sheets with automation and Gantt, calendar, and kanban views. The Business tier is $25 per user per month and adds reporting, progress tracking, user management, and custom branding features, with up to 100 sheets per user. Enterprise plans are priced by quote and allow unlimited sheets per user and add features such as SSO and integration with user directory systems. Finally, the Premium tier is priced by quote and adds features like dedicated calendar applications, connectors for CRM products, and high-priority customer support.

Features

monday.com

Smartsheet

Project Management

Comparison of Project Management features of Product A and Product B
	monday.com 8.9 Ratings 15% above category average	Smartsheet 9.0 Ratings 16% above category average
Task Management	9.50 Ratings	10.00 Ratings
Resource Management	9.30 Ratings	9.00 Ratings
Gantt Charts	8.40 Ratings	9.00 Ratings
Scheduling	8.60 Ratings	10.00 Ratings
Workflow Automation	9.60 Ratings	8.10 Ratings
Team Collaboration	9.40 Ratings	10.00 Ratings
Support for Agile Methodology	8.70 Ratings	7.00 Ratings
Support for Waterfall Methodology	7.00 Ratings	8.90 Ratings
Document Management	8.40 Ratings	8.90 Ratings
Email integration	9.30 Ratings	9.90 Ratings
Mobile Access	8.60 Ratings	8.00 Ratings
Timesheet Tracking	9.00 Ratings	10.00 Ratings
Change request and Case Management	9.60 Ratings	9.00 Ratings
Budget and Expense Management	9.20 Ratings	9.00 Ratings

Professional Services Automation

Comparison of Professional Services Automation features of Product A and Product B
	monday.com 9.8 Ratings 26% above category average	Smartsheet 9.1 Ratings 19% above category average
Quotes/estimates	9.90 Ratings	8.80 Ratings
Project & financial reporting	9.80 Ratings	8.90 Ratings
Integration with accounting software	9.80 Ratings	8.90 Ratings
Invoicing	00 Ratings	9.80 Ratings

Best Alternatives
	monday.com	Smartsheet
Small Businesses	Stackby Score 9.0 out of 10	Stackby Score 9.0 out of 10
Medium-sized Companies	InEight Score 8.3 out of 10	InEight Score 8.3 out of 10
Enterprises	InEight Score 8.3 out of 10	InEight Score 8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	monday.com	Smartsheet
Likelihood to Recommend	9.1 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	9.0 (0 ratings)	10.0 (0 ratings)
Usability	8.7 (0 ratings)	9.0 (0 ratings)
Availability	8.2 (0 ratings)	- (0 ratings)
Performance	8.6 (0 ratings)	10.0 (0 ratings)
Support Rating	9.5 (0 ratings)	8.1 (0 ratings)
In-Person Training	9.1 (0 ratings)	- (0 ratings)
Online Training	9.1 (0 ratings)	7.0 (0 ratings)
Implementation Rating	9.1 (0 ratings)	10.0 (0 ratings)
Configurability	8.2 (0 ratings)	- (0 ratings)
Ease of integration	9.0 (0 ratings)	- (0 ratings)
Product Scalability	6.9 (0 ratings)	- (0 ratings)
Vendor post-sale	9.0 (0 ratings)	- (0 ratings)
Vendor pre-sale	9.0 (0 ratings)	- (0 ratings)

User Testimonials
	monday.com	Smartsheet
Likelihood to Recommend	Here, I will suggest that it is best to create employees, clients, or project reports. Easy to track with the dashboards. I did many integrations and developments. I can not list each of them here. I will say the best tool for management. I couldn't see criteria of unsuitable. But yes It will depend on the client's requirements. I will suggest it as very user-friendly tool for CEOs, CTOs, Managers, and company owners also for team. Incentivized AJ Anjali Jain Solution Engineer Read full review	The Smartsheet platform is extremely similar to Microsoft Excel, so if you are familiar with Excel, you will pick Smartsheet up quickly. Even if you aren't Smartsheet has a relatively simple user interface, meaning just about anyone can learn it. One thing to note is that the interface is that some may consider the interface so simple that they feel the need to look for more robust platforms. If you have a small to medium project that needs to be manages in a central hub, Smartsheet would be a great fit. If you have a very large project, I might consider looking into more advanced platforms. Incentivized Verified User Anonymous Read full review
Pros	Set stages for each task and assign people to those stages to move projects along Set up automated tasks to get assigned to people and to send out notifications to Slack as well as emails to contractors to work on a project Create multiple boards for projects and the ability to review tasks by date to make sure no project slips through the cracks Incentivized Joshua Rodriguez Digital Strategy Manager Read full review	The easy to use dashboard has enabled us get comprehensive view of projects across the entire business. It has streamlined internal communication with ease of sharing information across different teams. Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos. I like that it saves time for us and ensures we spend less time switching between apps. Incentivized GM Gloria Musuli Human Resources Assistant Read full review
Cons	Ensuring I have set up a Private board vs public board is not clear - it would be useful to have an additional alert when creating a board as I work with sensitive information. It will eventually be used in a team based environment but while I test the boards, they needs to be private. Time tracking is clumsy, could be easier to record Incentivized NB Nicole Baumgarten Consultant Read full review	Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track. Incentivized GH Greg Hanks Graphic Designer Read full review	Smartsheet has made my work life easier. Reduced my email *significantly*. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too. Kris Walsh Senior Marketing Manager Read full review
Usability	It's straightforward to use and simple to understand. They have tutorials on different elements of the system that you can learn. The workflow there is very intuitive, drag and drop, which doesn't require a learning curve for most people. Templates that also make things more accessible can be found. Incentivized Jessica Johnson Content Marketing Manager Read full review	Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions Incentivized Meghan M. Prentiss Program Assistant, Epidemiology Planning and Communications Division Read full review
Reliability and Availability	There have only been 2 instances in the past year where monday.com was down. Incentivized TC Tyler Cobbs Executive Assistant Read full review	No answers on this topic
Performance	Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?") Incentivized TC Tyler Cobbs Executive Assistant Read full review	No answers on this topic
Support Rating	monday.com only really care about accounts that have 20 seats or more. While this is great for monday.com, it pushes smaller organisations to evaluate alternatives. We rate monday.com highly in our organisation because key staff have already got good experience with the application and we know we will get to 20+ seats one day. But, till then the billing model and lack of permanent enterprise features is a dread. Incentivized LW Lunda Wright Managing Director Read full review	They're a smaller company but they've always given great service when we rarely need to reach out. Pretty good online content but a bigger user base would help to produce more content in a self-sufficient community much as we see with Salesforce. To be fair we haven't needed their direct customer support very often. The sales guys are nice and not too pushy! Incentivized Verified User Anonymous Read full review
Online Training	To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient. Incentivized LS Laurie Sallis Administrative Coordinator to the NIRS Read full review	No answers on this topic
Implementation Rating	We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze. Incentivized Joseph Madere Learning Management System Analyst -- CornerstoneOnDemand Read full review	Work with the Smartsheet support team to get the best overall. If no one in your organization has used Smartsheet before, the support team will get things started. We had a couple of people who had used this product before and it was a great help in getting our framework together how we wanted to use it. Verified User Anonymous Read full review
Alternatives Considered	We decided to go with monday.com because they offered a free tier for nonprofits and because they are easier to use and offered additional features that we could not find on the other choices. Hands down, there was no better choice for us than monday.com. Incentivized RC Roberta Coleman Executive Director Read full review	Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. However when you compare them on price, Microsoft 365 definitely has more value than Smartsheet. Incentivized Abigail Selebe Freelance Consultant Read full review
Scalability	For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones. Incentivized TC Tyler Cobbs Executive Assistant Read full review	No answers on this topic
Return on Investment	By using monday.com as an enablement tool for templated onboarding plans, we have been able to begin calculating the number of manager hours saved through our work (not defined yet). monday.com's reporting tools also allow us to more easily report on the productivity and output of our team since we keep up with all projects and subitems in monday.com. Incentivized Brandon Stokes Customer Operations Enablement Manager Read full review	Our positive ROI has decreased the overall cost in project management as it reduced the amount of MS project licenses we needed. We have also seen a positive ROI on using the cloud storage and it automatically supports proper version control. Incentivized JB Jesse Bickel Sr. Project Manager Read full review
ScreenShots	monday.com Screenshots

Features

Limitations

Pricing