MSG91 vs. WATI.io

MSG91

MSG91

2 Reviews and Ratings

WATI.io

WATI.io

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
MSG91	Score 9.0 out of 10	N/A	Unifying business communications by providing users the means to completely customize communications, MSG91 aims to lead the field in developing CPaaS services.	N/A
WATI.io	Score 8.9 out of 10	N/A	WATI is a SaaS platform that helps businesses communicate with their customers through customer engagement software built on WhatsApp’s Business API. With it, businesses can conduct personalized conversations, be accessible and engage with customers in real-time.	$49 per month

Pricing

MSG91

WATI.io

Editions & Modules

No answers on this topic

Standard: $49
per month
Professional: $98
per month

Offerings

Pricing Offerings
MSG91	WATI.io
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	MSG91	WATI.io
Considered Both Products	MSG91 Rahul Chhajed Senior Software Engineering Chose MSG91 After going through all of them we felt MSG91 is more cleaner in terms of integration details and also the support by their tech team. Integration wish Twilio was very good but the dashboard and other features which MSG91 provides were somewhat similar or easy to understand for … Incentivized Helpful?	WATI.io Verified User Anonymous Chose WATI.io Wati.io is easy and quick to set up and start using it. No need for any technical person. Also, reviews of other users led us to select Wati.io. Incentivized Helpful?

Best Alternatives
	MSG91	WATI.io
Small Businesses	Telegram Score 9.1 out of 10	Simplify360 Score 7.8 out of 10
Medium-sized Companies	Telegram Score 9.1 out of 10	Dialpad Support Score 9.0 out of 10
Enterprises	Telegram Score 9.1 out of 10	Verint Community Score 9.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	MSG91	WATI.io
Likelihood to Recommend	9.0 (0 ratings)	8.0 (0 ratings)

User Testimonials
	MSG91	WATI.io
Likelihood to Recommend	If you really care a lot about the authenticity and other aspects of SMS to you user that it should reach on time, without lag and security then MSG91 is best suited to do this job. But if you are doing just some promotional email or not so important updates for the users then you can go for a different vendor also which also supports bulk messaging. Incentivized Rahul Jain Senior Software Engineering Read full review	If your userbase is small. Want to set up and start using the system quickly, then go for Wati.io. Easy setup, integration with google sheets, chrome extension, Zapier, Woo-Commerce, an option of the no-code chatbot, etc. will ease up too much work. Pricing-wise, it's costlier than other tools. Also, it's for WhatsApp only. IF you want to do the same with Instagram or Facebook, or LinkedIn, then it will not be possible on Wati.io. Incentivized Verified User Anonymous Read full review
Pros	APIs for different services are available Very good documentation for the integration of APIs. Dashboard to check the status of SMS sent and performance. Incentivized Rahul Jain Senior Software Engineering Read full review	Segmented campaigns. Easy to access documents for developers. Integrations with other tools. Incentivized Verified User Anonymous Read full review
Cons	After updation in some of policies of TRAI in India the documents needs update Some of the API's have became complicated after recent updates If there could be some alert mechanism that can help to know about reaching quota, or downtime alerts Incentivized Rahul Jain Senior Software Engineering Read full review	Open marketplace for integrations. Inclusion of the social platforms like Facebook, LinkedIn & Instagram. Incentivized Verified User Anonymous Read full review
Alternatives Considered	After going through all of them we felt MSG91 is more cleaner in terms of integration details and also the support by their tech team. Integration wish Twilio was very good but the dashboard and other features which MSG91 provides were somewhat similar or easy to understand for our team. Incentivized Rahul Jain Senior Software Engineering Read full review	Wati.io is easy and quick to set up and start using it. No need for any technical person. Also, reviews of other users led us to select Wati.io. Incentivized Verified User Anonymous Read full review
Return on Investment	As compared to the price MSG91 is value for money for the things we get The SMS rates are not so high and you can easily use for small to enterprise level company. The dashboard of MSG91 helps a lot in understanding whats going wrong and can be improved. Incentivized Rahul Jain Senior Software Engineering Read full review	Quick setup gave us good advantage. Easy to use, no need of any technical knowledge. Incentivized Verified User Anonymous Read full review
ScreenShots	MSG91 Screenshots