Backupify vs. MSP360 Backup

Anywhere you are trying to back up files for Microsoft or for Google and want a disaster recovery solution is a great time to use Backupify. It is a very simple interface that includes an audit section to show all history of restorations as well. It keeps much longer back ups of files than Google does and is much easier to use than Google Vault

MSP360 provides the most flexibility when it comes to backup solutions. there have been no cases where it could not be used for our manages services clients. It has saved our clients many times over the years and we do not use another backup solution for any of our clients. There are a lot of solutions out there but MSP360 is priced right and serves the needs of all of our Managed Services clients.

• User restoration.
• Automated backup and sync of users.
• Easy setup for tenants.

Incentivized

• Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
• You can limit cloud usage for customers and servers.
• You can transfer entire servers or virtual machines to cloud.
• You can backup files, disks, or virtual machines to local and cloud locations.

Incentivized

• When backups fail there is no notification
• When changes are made to the platform, there is limited information
• Support is on the whole, terrible.

• Message errors are hard to understand
• Should add a general interface to manage all accounts, not a specific interface for every account.
• The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.

I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.

Incentivized

Very simple user interface and straight forward to complete back ups and restore. It was very easy to set up and then easy to maintain. It does not require any regular maintenance unless you want to delete out data. I only go in to delete old user data for licenses or to restore

The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.

Incentivized

So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.

Incentivized

I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.

Incentivized

Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.

Incentivized

The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.

Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how to properly execute a restore. There is no ability to chose from multiple back-end storage platforms, retention periods are not nearly as flexible, the upload speed is slower and it does not have the bandwidth throttling that Cloudberry possesses, and it does not have true client-side encryption keys at least when we used it).

Incentivized

• Inexpensive cost for the peace of mind.

Incentivized

• Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
• By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
• We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service

Incentivized