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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MSP360 Connect

    N/AN/AMSP360 Connect (formerly Remote Desktop) MSP360 Connect is a remote desktop solution designed for MSPs and IT teams. It allows users to access and control Windows computers from any system, as well as oversee and manage all remote connections in a single web console.

    $89.99

    per year

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    MSP360 ConnectTeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    MSP360 ConnectTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsThe price depends on the selected edition – Free Connect, Standalone Connect or Managed Connect.—
    More Pricing Information
    Community Pulse
    MSP360 ConnectTeamViewer
    Considered Both Products
    MSP360
    No answer on this topic
    TeamViewer
    Chose TeamViewer
    Very easy, no advanced config needed. Highly reliable even on low bandwidth. Strong encryption, 2fA session logging. Work on cross-platfrom like windows, Linux, macOS etc. Smooth even under average network. Session recording, unattended accessc and chat. Strong enterprise …
    Incentivized
    Chose TeamViewer
    First of all the overall experience of TeamViewer feels and looks user friendly more than AnyDesk. The secure connection of 256-bit AES encryption and RSA 2048-bit key exchange. With TeamViewer, experienced users have numerous advanced options to help employees effectively, …
    Incentivized
    Chose TeamViewer
    I am using above listed software's. TeamViewer is best for IT Teams for remote troubleshooting. It has advance features like file transfer, session recording and multidevice support. It is secured and trusted platform as using this from so many years. It provides cross platform …
    Incentivized
    Chose TeamViewer
    For our purposes, each is roughly equivalent in features and usability. I do actually use all three of them and have used TeamViewer primarily when jointly supporting clients with other contractors.
    Incentivized
    Chose TeamViewer
    We selected TeamViewer due to its unique suite of features. Comparing connection latency with other platforms, TeamViewer outperformed them while being more performant, using fewer system resources. Unlike other platforms, which keep alerts about usage plans and advertise the …
    Incentivized
    Chose TeamViewer
    TeamViewer works well as back of other remote desktop access solutions.
    Incentivized
    Chose TeamViewer
    TeamViewer includes extensive features like remote control, file transfer, remote printing, session recording, and remote access to unattended devices.
    Incentivized
    Chose TeamViewer
    More comfortable and more reliable when connection to different networks espacially if they are secured with special firewall settings. Also the information of the clients (on-/offline status, agent version installed etc.) in the management board is more comfortable than in …
    Incentivized
    Chose TeamViewer
    Overall TeamViewer is superior to other remote solutions that I've used. It is faster and more reliable, with a better overall interface and management console. AnyDesk is generally slower and the interface is not as intuitive or easy to use. Endpoint Central is also slower …
    Incentivized
    Chose TeamViewer
    TeamVIewer provides a better overall experience - handling multiple monitors more elegantly, and it seems to have the edge on performance and a seamless experience of remote control
    Incentivized
    Chose TeamViewer
    TeamViewer stands out as the Free and best solution for remote accessing devices across operating systems. TeamViewer offers several remote access features that fit the unique needs for all kinds of users. Teamviewer also allows users to record their remote access sessions inc …
    Incentivized
    Chose TeamViewer
    Hands down TeamViewer is the easiest to use and most robust remote solution.
    Incentivized
    Chose TeamViewer
    Easier access faster than some of the others. We love the mobile feature where you can use the app to connect when on the road. Also it has the ability to access cell phones as well, which many times helps us help a client with their iphones. Great feature. There have been …
    Incentivized
    Chose TeamViewer
    After discovering the options that we had we decided to go with TeamViewer since we thought it would fit better our needs and we thought it was more trustworthy due to many yrs in the market. We checked the reviews of other users online and we read good things about this …
    Incentivized
    Chose TeamViewer
    Its simple to use and secure. AnyDesk is pretty open and if you are not very careful anyone can connect who has your username, to keep yourself secure you need to check if you have turned off those settings and if any desk is working or not. Chrome Remote Desktop is good too …
    Incentivized
    Chose TeamViewer
    more options with TeamViewer
    Incentivized
    Chose TeamViewer
    Remote collaborative capability is much better in TeamViewer as oppose to competition and fast connection makes TeamViewer as better choice
    Incentivized
    Chose TeamViewer
    Having a unified experience across operating systems and versions of operating systems has been helpful.
    Incentivized
    Chose TeamViewer
    So far, I've used the software described above, but I prefer TeamViewer because it easily solves our problem and has a user-friendly interface. Because of the various features that TeamViewer offers, it outperforms other programs on the market for accessing remote devices. The …
    Incentivized
    Chose TeamViewer
    1) TeamViewer has multi-platform support
    2) It has file sharing
    3) Allows easy-communication with chat and call
    Incentivized
    Chose TeamViewer
    TeamViewer offers a decent price listing. However, free software like AnyDesk offers faster transfer rates, fluidity while connected to the host ensuring safe communication. The remote desktop software also offers prices and licenses for organizations or companies which enables …
    Incentivized
    Chose TeamViewer
    TeamViewer is significantly easier to set up at a small scale than Microsoft RDP, plus it's cross-platform unlike RDP and provides a better UI and many more capabilities than just remote control, like file transfer and some management controls like reboot.
    Incentivized
    Chose TeamViewer
    TeamViewer has better support and features such as multiplatform support and file sharing. It is great for collaborations in multi national companies. Quality vise as well it is a great tool and the refresh rate is also quite good.It has great number of communication tools and …
    Incentivized
    Chose TeamViewer
    TeamViewer is a one click solution that doesn’t require the client to be a networking tech savvy to set it up. With TeamViewer, no need to worry about private and public IPs nor firewalls and reverse proxies as the connection can be established through the TeamViewer servers …
    Incentivized
    Chose TeamViewer
    Ease of use. Speed of deployment.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    MSP360 ConnectTeamViewer
    Remote Administration
    Comparison of Remote Administration features of MSP360 Connect and TeamViewer
    Feature
    MSP360 Connect
    -
    Ratings
    TeamViewer
    8.4
    470 Ratings
    File transfer00 Ratings8.7440 Ratings
    Instant message00 Ratings8.5406 Ratings
    Access to sleeping/powered-off computers00 Ratings7.9305 Ratings
    Session record00 Ratings8.5307 Ratings
    Annotations00 Ratings7.387 Ratings
    User Ratings
    MSP360 ConnectTeamViewer
    Likelihood to Recommend
    -
    (0 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (64 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)