TrustRadius

SurveyLab vs. SurveyLegend

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SurveyLab
Score 9.7 out of 10
N/A
SurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of…N/A
SurveyLegend
Score 8.0 out of 10
N/A
SurveyLegend aims to help individuals and companies create mobile-friendly surveys. Users can create surveys on a computer or tablet device and customize the look of the survey. Data can be displayed with eye-catching and insightful graphics. SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and more. Customers include L'Oréal, Universal, Harvard, Greenpeace, Airbnb,…
$0
per user
Pricing
SurveyLabSurveyLegend
Editions & Modules
No answers on this topic
Starter (for ever free)
$0
per user
Pro, monthly
$19
per user
Business, monthly
$39
per user
Legendary, monthly
$89
per user
Pro yearly, (save 25% with a yearly plan)
$170
per user
Business yearly, (save 25% with a yearly plan)
$300
per user
Legendary, yearly (save 25% with a yearly plan)
$780
per user
Offerings
Pricing Offerings
SurveyLabSurveyLegend
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—SurveyLegend gives a 25 % discount on the yearly plans for everyone. We believe in being and doing good, so we also offer special discounts for educators and non-profit organizations that can be found here: https://www.surveylegend.com/pricing-education/ and https://www.surveylegend.com/pricing-ngo/
More Pricing Information
Community Pulse
SurveyLabSurveyLegend
Features
SurveyLabSurveyLegend
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
SurveyLab
8.5
1 Ratings
6% above category average
SurveyLegend
8.2
9 Ratings
3% above category average
Survey templates7.31 Ratings8.58 Ratings
Themes9.11 Ratings9.08 Ratings
Custom logo/branding9.11 Ratings7.07 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
SurveyLab
8.8
1 Ratings
3% above category average
SurveyLegend
7.8
9 Ratings
9% below category average
Changes to live survey9.11 Ratings8.59 Ratings
Question design help8.21 Ratings8.59 Ratings
Multiple question types9.11 Ratings6.59 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
SurveyLab
9.1
1 Ratings
10% above category average
SurveyLegend
9.0
7 Ratings
9% above category average
Survey logic flexibility9.11 Ratings9.07 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
SurveyLab
8.5
1 Ratings
4% above category average
SurveyLegend
7.6
9 Ratings
7% below category average
Response tracking7.31 Ratings7.89 Ratings
Data export8.21 Ratings7.28 Ratings
Standard reports9.11 Ratings8.59 Ratings
Custom reports9.11 Ratings00 Ratings
Analytics9.11 Ratings6.89 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
SurveyLab
8.6
1 Ratings
1% below category average
SurveyLegend
9.0
7 Ratings
3% above category average
Access controls8.21 Ratings10.06 Ratings
Compliance9.11 Ratings8.07 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
SurveyLab
9.1
1 Ratings
10% above category average
SurveyLegend
7.2
7 Ratings
13% below category average
Vendor-offered crowdsourcing9.11 Ratings6.76 Ratings
Respondent restrictions9.11 Ratings7.77 Ratings
Best Alternatives
SurveyLabSurveyLegend
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.2 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.1 out of 10
Qualaroo
Qualaroo
Score 6.1 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SurveyLabSurveyLegend
Likelihood to Recommend
9.1
(1 ratings)
8.5
(9 ratings)
User Testimonials
SurveyLabSurveyLegend
Likelihood to Recommend
7 Points Ltd.
MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction.
GS
George Smith
Customer Success Manager
Read full review
SurveyLegend
For us, it is a good service and fulfills its services. Its main functions have allowed us to improve the quality of each of our services by delivering a survey to our clients with special and easy-to-use software and tools. It allows to receive analytics in order to solve problems in all areas in order to improve the organization. I recommend it because its main function is to create surveys but the information received there is possible to use throughout the company.
James Ramirez | TrustRadius Reviewer
James Ramirez
Team Specialist
Read full review
Pros
7 Points Ltd.
  • They have great support that always will help you.
  • MySurveyLab is very flexible. Some things can be done in several ways.
  • They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data.
  • Collectors add flexibility to surveys. You can collect surveys from a few different source at once
  • They have a mobile application that can collect responses offline(!)
GS
George Smith
Customer Success Manager
Read full review
SurveyLegend
  • Visual questions! Survey Legend was the only affordable software I could find that let me add images to questions easily and in a flow that made sense.
  • Live analytics! Super helpful for us when we were just starting our survey program, to be able to make sure the questions were formatted properly for example.
  • Lots of flexibility; any type of question I needed was available here.
Lacey Volk | TrustRadius Reviewer
Lacey Volk
Partnership Manager
Read full review
Cons
7 Points Ltd.
  • Summary export in Excel could be nicer.
  • Tags in the left menu could be more intuitive.
GS
George Smith
Customer Success Manager
Read full review
SurveyLegend
  • Improved correlation of the data between the analytics tool and the responses (i.e. it says 3 responses have been received, but only shows results for 2)
Ben Hewitt | TrustRadius Reviewer
Ben Hewitt
A-Level Entry- Manufacturing Development Programme
Read full review
Alternatives Considered
7 Points Ltd.
GS
George Smith
Customer Success Manager
Read full review
SurveyLegend
Better graphics and easier to use. I also don't feel like they are trying to nickel and dime me.
Patricia Ledezma | TrustRadius Reviewer
Patricia Ledezma
Director of Parish Life & Liturgy
Read full review
Return on Investment
7 Points Ltd.
  • With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot
GS
George Smith
Customer Success Manager
Read full review
SurveyLegend
  • It will make it easier to know who is interested
  • Without the individual analysis, I will find it harder to schedule an appointment
  • The image is very helpful for brand management
Verified User
Anonymous
Read full review
ScreenShots

SurveyLab Screenshots

Screenshot of Dashboard ViewScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of

SurveyLegend Screenshots

Screenshot of Brand your questionnaire, design the questionnaire, choose from 100+ themes upload your own and enjoy the changes being updated and shown in real-time.Screenshot of All surveys, forms and polls look great on what ever device they are presented on.Screenshot of You can create responsive questionnaires, using more than 20 different question types.You can create responsive questionnaires, using more than 20 different question types.Screenshot of In the create step you make the entire questionnaire. Click or drag and drop the question type you want and create the survey you need.Screenshot of All data collected can be viewed on our Live Analytics page. We present the feedback in beautiful charts that are easy to read and act on, no apps needed just a modern browser.Screenshot of Create on your tablet or computer no apps needed just a modern browser.