SurveyLab vs. SurveyLegend

SurveyLegend

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SurveyLab	Score 9.7 out of 10	N/A	SurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of…	N/A
SurveyLegend	Score 8.0 out of 10	N/A	SurveyLegend aims to help individuals and companies create mobile-friendly surveys. Users can create surveys on a computer or tablet device and customize the look of the survey. Data can be displayed with eye-catching and insightful graphics. SurveyLegend's advanced users can take advantage of unlimited features, company branding, white-label questionnaires, skip logic, branching, media-rich questions and more. Customers include L'Oréal, Universal, Harvard, Greenpeace, Airbnb,…	$0 per user

Pricing

SurveyLab

SurveyLegend

Editions & Modules

No answers on this topic

Starter (for ever free): $0
per user
Pro, monthly: $19
per user
Business, monthly: $39
per user
Legendary, monthly: $89
per user
Pro yearly, (save 25% with a yearly plan): $170
per user
Business yearly, (save 25% with a yearly plan): $300
per user
Legendary, yearly (save 25% with a yearly plan): $780
per user

Offerings

Pricing Offerings
SurveyLab	SurveyLegend
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

SurveyLegend gives a 25 % discount on the yearly plans for everyone. We believe in being and doing good, so we also offer special discounts for educators and non-profit organizations that can be found here: https://www.surveylegend.com/pricing-education/ and https://www.surveylegend.com/pricing-ngo/

More Pricing Information

Community Pulse
	SurveyLab	SurveyLegend
Considered Both Products	SurveyLab GS George Smith Customer Success Manager Chose SurveyLab Qualtrics and SurveyMonkey Incentivized Helpful?	SurveyLegend Gibson Olson Systems Engineer Chose SurveyLegend Although I used the SurveyMonkey service for a few months, it did not meet the expectations of being able to reach users by sending the surveys in bulk due to their high prices. I am extremely happy with the change I made. Incentivized Helpful? James Ramirez Team Specialist Chose SurveyLegend We decided to change from SurveyMonkey to SurveyLegend because it is more complete and allows us to have freedom when creating with the templates. Its complete tools allow us to improve texts and photos to make the questions more objective and receive answers. For users, it is … Incentivized Helpful? Lacey Volk Partnership Manager Chose SurveyLegend Survey Legend had several features the others did not, and was still overall very affordable for our setup. Incentivized Helpful? Alice Wang Account Manager Chose SurveyLegend Good reviews and easy access Incentivized Helpful? Laura Skaar Law Clerk Chose SurveyLegend I've used pretty much all of the free survey creation websites you'd find on Google... On the first 4 or 5 pages. SurveyLegend is the best I've found, and I suspect it's probably the best one available. Incentivized Helpful? Verified User Anonymous Chose SurveyLegend SurveyLegend is very friendly to the is customer, but the analysis is making it very hard to finish my job. Incentivized Helpful? Ben Hewitt A-Level Entry- Manufacturing Development Programme Chose SurveyLegend This is the only survey software i have used up until now. Incentivized Helpful? Patricia Ledezma Director of Parish Life & Liturgy Chose SurveyLegend Better graphics and easier to use. I also don't feel like they are trying to nickel and dime me. Incentivized Helpful? Barclay Saul Founder and COO Chose SurveyLegend Honesty, I like SurveyLegend more on every level. More intuitive, more what I want. Incentivized Helpful?

Features

SurveyLab

SurveyLegend

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	SurveyLab 8.5 Ratings 6% above category average	SurveyLegend 8.2 Ratings 3% above category average
Survey templates	7.30 Ratings	8.50 Ratings
Themes	9.10 Ratings	9.00 Ratings
Custom logo/branding	9.10 Ratings	7.00 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	SurveyLab 8.8 Ratings 3% above category average	SurveyLegend 7.8 Ratings 9% below category average
Changes to live survey	9.10 Ratings	8.50 Ratings
Question design help	8.20 Ratings	8.50 Ratings
Multiple question types	9.10 Ratings	6.50 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	SurveyLab 9.1 Ratings 10% above category average	SurveyLegend 9.0 Ratings 9% above category average
Survey logic flexibility	9.10 Ratings	9.00 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	SurveyLab 8.5 Ratings 4% above category average	SurveyLegend 7.6 Ratings 7% below category average
Response tracking	7.30 Ratings	7.80 Ratings
Data export	8.20 Ratings	7.20 Ratings
Standard reports	9.10 Ratings	8.50 Ratings
Custom reports	9.10 Ratings	00 Ratings
Analytics	9.10 Ratings	6.80 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	SurveyLab 8.6 Ratings 1% below category average	SurveyLegend 9.0 Ratings 3% above category average
Access controls	8.20 Ratings	10.00 Ratings
Compliance	9.10 Ratings	8.00 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	SurveyLab 9.1 Ratings 10% above category average	SurveyLegend 7.2 Ratings 13% below category average
Vendor-offered crowdsourcing	9.10 Ratings	6.70 Ratings
Respondent restrictions	9.10 Ratings	7.70 Ratings

Best Alternatives
	SurveyLab	SurveyLegend
Small Businesses	Square 9 Softworks Score 9.1 out of 10	Square 9 Softworks Score 9.1 out of 10
Medium-sized Companies	Qualaroo Score 6.1 out of 10	Qualaroo Score 6.1 out of 10
Enterprises	Verint Voice of the Customer Score 10.0 out of 10	Verint Voice of the Customer Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	SurveyLab	SurveyLegend
Likelihood to Recommend	9.1 (0 ratings)	8.5 (0 ratings)

User Testimonials
	SurveyLab	SurveyLegend
Likelihood to Recommend	MySurveyLab is best to use to measure satisfaction, both employee satisfaction and customer satisfaction. GS George Smith Customer Success Manager Read full review	Definitely appropriate for us, with <1000 survey responses but some simple logic and routing that we wanted to build in. Nice very visual UI that lets you preview and makes it easy to test. I can't speak to how well it would work with very long, very complex surveys or more rigid work environments. Lacey Volk Partnership Manager Read full review
Pros	They have great support that always will help you. MySurveyLab is very flexible. Some things can be done in several ways. They have a very good analytics module with trends, dashboards and data segments. This can give you another view of your data. Collectors add flexibility to surveys. You can collect surveys from a few different source at once They have a mobile application that can collect responses offline(!) GS George Smith Customer Success Manager Read full review	SurveyLegend allows users to customize their templates and survey. Optimized many details and features and polls through analytics and data. User-friendly and simple to use. Alice Wang Account Manager Read full review
Cons	Summary export in Excel could be nicer. Tags in the left menu could be more intuitive. GS George Smith Customer Success Manager Read full review	Improved correlation of the data between the analytics tool and the responses (i.e. it says 3 responses have been received, but only shows results for 2) Ben Hewitt A-Level Entry- Manufacturing Development Programme Read full review
Alternatives Considered	GS George Smith Customer Success Manager Read full review	We decided to change from SurveyMonkey to SurveyLegend because it is more complete and allows us to have freedom when creating with the templates. Its complete tools allow us to improve texts and photos to make the questions more objective and receive answers. For users, it is possible to answer them from emails or mobile devices so that they get more comfortable and it is possible to improve the data of the analytics. Incentivized James Ramirez Team Specialist Read full review
Return on Investment	With MySurveyLab we were able to react immediately when customers were not happy, and this reduced churn a lot GS George Smith Customer Success Manager Read full review	It helps me evaluate the effectiveness of the program that I am running. It enables me to see what I need to continue doing and what I need to eliminate. Incentivized Patricia Ledezma Director of Parish Life & Liturgy Read full review
ScreenShots	SurveyLab Screenshots	SurveyLegend Screenshots