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SurveyLab vs. SurveyMonkey

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveyLab

    Score9.7 out of 10
    N/ASurveyLab is a professional survey tool that can be used in the multiple areas that include: Customer Experience Managerment, HR (incl. 360 Feedback), Market Research, online tests and forms. The product has been in the market for 10 years. The vendor says their distinguishing feature is providing dedicated customer support and on-demand development for clients. The system also provides white-label opition and integrations with other tools, via API, which means a wide variety of…N/A

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    SurveyLabSurveyMonkey
    Editions & Modules
    No answers on this topic
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    SurveyLabSurveyMonkey
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    SurveyLabSurveyMonkey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SurveyLab and SurveyMonkey
    Feature
    SurveyLab
    8.5
    1 Ratings
    SurveyMonkey
    8.6
    72 Ratings
    Survey templates7.31 Ratings9.171 Ratings
    Themes9.11 Ratings6.764 Ratings
    Custom logo/branding9.11 Ratings10.063 Ratings
    Survey Content
    Comparison of Survey Content features of SurveyLab and SurveyMonkey
    Feature
    SurveyLab
    8.8
    1 Ratings
    SurveyMonkey
    8.6
    74 Ratings
    Changes to live survey9.11 Ratings7.458 Ratings
    Question design help8.21 Ratings9.168 Ratings
    Multiple question types9.11 Ratings9.174 Ratings
    Survey Logic
    Comparison of Survey Logic features of SurveyLab and SurveyMonkey
    Feature
    SurveyLab
    9.1
    1 Ratings
    SurveyMonkey
    8.4
    68 Ratings
    Survey logic flexibility9.11 Ratings8.468 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SurveyLab and SurveyMonkey
    Feature
    SurveyLab
    8.5
    1 Ratings
    SurveyMonkey
    10.0
    74 Ratings
    Response tracking7.31 Ratings10.073 Ratings
    Data export8.21 Ratings10.070 Ratings
    Standard reports9.11 Ratings10.073 Ratings
    Custom reports9.11 Ratings10.060 Ratings
    Analytics9.11 Ratings9.961 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SurveyLab and SurveyMonkey
    Feature
    SurveyLab
    8.6
    1 Ratings
    SurveyMonkey
    10.0
    63 Ratings
    Access controls8.21 Ratings10.063 Ratings
    Compliance9.11 Ratings10.054 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SurveyLab and SurveyMonkey
    Feature
    SurveyLab
    9.1
    1 Ratings
    SurveyMonkey
    9.9
    44 Ratings
    Vendor-offered crowdsourcing9.11 Ratings9.929 Ratings
    Respondent restrictions9.11 Ratings10.042 Ratings
    User Ratings
    SurveyLabSurveyMonkey
    Likelihood to Recommend
    9.1
    (1 ratings)
    10.0
    (107 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (26 ratings)
    Usability
    -
    (0 ratings)
    9.9
    (38 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (35 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)