ScreenConnect vs. N-able Take Control

ScreenConnect

1,190 Reviews and Ratings

N-able Take Control

42 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ScreenConnect	Score8.5 out of 10	N/A	ConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.	$39 per month
N-able Take Control	Score8.6 out of 10	N/A	N-able™ Take Control is a cloud-based remote control solution for MSPs, to access & troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from these or iOS® or Android® devices with the N-able native app.	$45 per month

Pricing

ScreenConnect

N-able Take Control

One: $39
per month
Standard: $59
per month
Premium: $69
per month

Take Control Plus: $45
per month
Take Control Plus: Contact Vendor
Take Control: Contact Vendor

Pricing Offerings
ScreenConnect	N-able Take Control
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

—

No credit card required. Login info sent directly to your email. Access technical support during your trial.

Community Pulse
Key User Insights
	ScreenConnect	N-able Take Control
Considered Both Products	ConnectWise Andrew Haskell Owner & Lead Technician in Information Technology at Haskell Technology Solutions LLC (Information Technology and Services, 1-10 employees) Chose ScreenConnect I used TeamViewer for the longest time as a young IT professional, and had a fair dabbling with LogMeIn and MSP-Anywhere. Each of those solutions has polish in some aspects, but none of them ever had the complete picture. TeamViewer suffered rampant security issues, and has … Incentivized Helpful? Thomas Pires President in Corporate at C&K Systems, Inc. (Retail, 11-50 employees) Chose ScreenConnect ConnectWise Control is our solution of choice due to its ability functionality and lower price point. Incentivized Helpful? Les Klassen Hamm Owner in Information Technology at Bitlink Technology (Information Technology and Services, 1-10 employees) Chose ScreenConnect RDP was simply too unpredictable and occasionally inaccessible to the end user. TeamViewer worked well, but the branding and continuous connections with ConnectWise Control make for a more professional experience and look. Incentivized Helpful? Eliza Kim Service Desk Manager in Information Technology at Jolera Inc. (Information Technology and Services, 1-10 employees) Chose ScreenConnect ConnectWise Control was a better fit and provided more cost benefit. Incentivized Helpful? Vincent Mills Founder at CPOS Alpha (Restaurants, 1-10 employees) Chose ScreenConnect ConnectWise does its job very well. We utilize it very well. It answers the call all of the other tools do as well. Incentivized Helpful? Ryan Konrath CEO in Corporate at PC Pit Crew LLC. (Information Technology and Services, 1-10 employees) Chose ScreenConnect With both TeamViewer and LogMeIn, supporting new clients was cumbersome. Getting the initial session started, configuring unattended access when necessary, etc, are all FAR easier using ScreenConnect. Pricing with TeamViewer and LogMeIn is also prohibitively expensive. For … Incentivized Helpful? Jeremy Dundore CEO in Information Technology at Outsourced Tech, LLC (Computer & Network Security, 1-10 employees) Chose ScreenConnect I like screenconnect because I can brand it as my own. Incentivized Helpful? Verified User Chose ScreenConnect Selected screenconnect because we only use it for remote connection and transferring files. It was a lot less expensive and allowed us to replace LogMeIn Central and LogMeIn Rescue subscriptions saving us thousands per year in fees. Incentivized Helpful?	N-able Verified User Chose N-able Take Control Bad experiences with ConnectWise platforms in general ruled it out for us at this point in time. To be fair this was not really ConnectWise's fault more the team that set things up poorly leading to significant issues across the system. TeamViewer had long been our go to, but … Incentivized Helpful? Kevin Hull RMM Systems Engineer/Exchange Admin in Information Technology at 3C Technology Solutions (Information Technology and Services, 51-200 employees) Chose N-able Take Control Take Control's feature set blows LogMeIn out of the water, however LogMeIn's general performance once connected, destroys anything that Take Control can currently provide. Incentivized Helpful? Austin Metz Help Desk Technician in Information Technology at Tomorrow's Technology today (Information Technology and Services, 11-50 employees) Chose N-able Take Control I use Solarwinds, as all my tools are right there on one platform. Incentivized Helpful? Les Klassen Hamm Owner in Information Technology at Bitlink Technology (Information Technology and Services, 1-10 employees) Chose N-able Take Control I use both SolarWinds MSP Anywhere and ScreenConnect. SolarWinds MSP Anywhere is perfect for MSP clients on account and with an agent installed. It's integrated and makes all the connected tasks easier and the workflow is improved. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

ScreenConnect

N-able Take Control

Comparison of Remote Administration features of ScreenConnect and N-able Take Control
Feature	ScreenConnect 7.0 619 Ratings	N-able Take Control 8.2 13 Ratings
Screen sharing	10.0589 Ratings	8.512 Ratings
File transfer	9.4562 Ratings	8.413 Ratings
Instant message	6.2495 Ratings	8.211 Ratings
Secure remote access with Smart Card authentication	7.074 Ratings	8.21 Ratings
Access to sleeping/powered-off computers	4.5306 Ratings	2.04 Ratings
Over-the-Internet remote session	10.0595 Ratings	8.412 Ratings
Initiate remote control from mobile	7.9385 Ratings	10.07 Ratings
Remote management of servers & workstations	9.0511 Ratings	8.412 Ratings
Remote Active Directory® management	5.0168 Ratings	8.54 Ratings
Centralized management dashboard	7.2475 Ratings	8.210 Ratings
Session record	5.6312 Ratings	10.06 Ratings
Annotations	5.6262 Ratings	8.64 Ratings
Monitoring and Alerts	5.6184 Ratings	8.210 Ratings
Multi-platform remote control	4.9394 Ratings	8.610 Ratings

User Ratings
	ScreenConnect	N-able Take Control
Likelihood to Recommend	9.0 (619 ratings)	8.4 (13 ratings)
Likelihood to Renew	10.0 (40 ratings)	- (0 ratings)
Usability	7.9 (48 ratings)	- (0 ratings)
Availability	10.0 (5 ratings)	- (0 ratings)
Performance	10.0 (9 ratings)	- (0 ratings)
Support Rating	8.2 (63 ratings)	- (0 ratings)
Online Training	7.5 (24 ratings)	- (0 ratings)
Implementation Rating	10.0 (20 ratings)	- (0 ratings)
Configurability	10.0 (5 ratings)	- (0 ratings)
Product Scalability	10.0 (16 ratings)	- (0 ratings)
Vendor post-sale	10.0 (4 ratings)	- (0 ratings)
Vendor pre-sale	5.0 (4 ratings)	- (0 ratings)