TrustRadius: an HG Insights company

N-able Take Control vs. TeamViewer

Save this comparison

Save this comparison

N-able Take Control

42 Reviews and Ratings

TeamViewer

2,592 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    N-able Take Control

    Score8.6 out of 10
    		N/AN-able™ Take Control is a cloud-based remote control solution for MSPs, to access & troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from these or iOS® or Android® devices with the N-able native app.

    $45

    per month

    TeamViewer

    Score8.5 out of 10
    		N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    N-able Take ControlTeamViewer
    Editions & Modules
    Take Control Plus
    $45
    per month
    Take Control Plus
    Contact Vendor
    Take Control
    Contact Vendor
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    N-able Take ControlTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsNo credit card required. Login info sent directly to your email. Access technical support during your trial.—
    More Pricing Information
    Community Pulse
    N-able Take ControlTeamViewer
    Considered Both Products
    N-able
    Verified User
    Chose N-able Take Control
    Bad experiences with ConnectWise platforms in general ruled it out for us at this point in time. To be fair this was not really ConnectWise's fault more the team that set things up poorly leading to significant issues across the system.

    TeamViewer had long been our go to, but …
    Incentivized
    Verified User
    Chose N-able Take Control
    In my previous job we used Dameware which was a very good tool but lacked the managing capabilities of N-able. It has been a few years, so maybe Dameware has improved in that regard.
    Incentivized
    Mohammed Mitha
    CTO (Chief Technical Officer) in Information Technology at CK Services (Accounting, 11-50 employees)
    Chose N-able Take Control
    N-able Take Control combines AV and Internet Security with Remote control whereas the others are isolated products and requires multiple products to achieve what N-able Take Control can
    Incentivized
    Verified User
    Chose N-able Take Control
    It's not half as easy as Solarwinds, and Solarwinds has more features.
    Incentivized
    Verified User
    Chose N-able Take Control
    We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds …
    Incentivized
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    N-able Take ControlTeamViewer
    Remote Administration
    Comparison of Remote Administration features of N-able Take Control and TeamViewer
    Feature
    N-able Take Control
    8.2
    13 Ratings
    TeamViewer
    8.4
    470 Ratings
    Screen sharing8.512 Ratings00 Ratings
    File transfer8.413 Ratings8.7440 Ratings
    Instant message8.211 Ratings8.5406 Ratings
    Secure remote access with Smart Card authentication8.21 Ratings00 Ratings
    Access to sleeping/powered-off computers2.04 Ratings7.9305 Ratings
    Over-the-Internet remote session8.412 Ratings00 Ratings
    Initiate remote control from mobile10.07 Ratings00 Ratings
    Remote management of servers & workstations8.412 Ratings00 Ratings
    Remote Active Directory® management8.54 Ratings00 Ratings
    Centralized management dashboard8.210 Ratings00 Ratings
    Session record10.06 Ratings8.5307 Ratings
    Annotations8.64 Ratings7.387 Ratings
    Monitoring and Alerts8.210 Ratings00 Ratings
    Multi-platform remote control8.610 Ratings00 Ratings
    User Ratings
    N-able Take ControlTeamViewer
    Likelihood to Recommend
    8.4
    (13 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (64 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (57 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (5 ratings)