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Natterbox vs. Rakuten Viber

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Natterbox

    Score3 out of 10
    N/ANatterbox is a voice solution that's embedded and managed inside Salesforce, helping Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables users to create and manage a business phone system and contact center globally, inside the Salesforce CRM. It comes with key CTI and contact center features including IVR, ACD, click-to-dial, call…

    $52

    per month per user

    Rakuten Viber

    Score9.8 out of 10
    N/AViber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.

    $0.02

    Per Minute

    Pricing
    NatterboxRakuten Viber
    Editions & Modules
    Pro
    $52
    per month per user
    Premium
    $91
    per month per user
    Enterprise
    Custom
    USA
    $0.019
    Per Minute
    UK
    $0.019
    Per Minute
    Offerings
    Pricing Offerings
    NatterboxRakuten Viber
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    NatterboxRakuten Viber
    Cloud PBX
    Comparison of Cloud PBX features of Natterbox and Rakuten Viber
    Feature
    Natterbox
    -
    Ratings
    Rakuten Viber
    9.5
    13 Ratings
    Hosted PBX00 Ratings9.56 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings9.78 Ratings
    User templates00 Ratings8.87 Ratings
    Call reports00 Ratings9.89 Ratings
    Directory of employee names00 Ratings9.78 Ratings
    Call Management
    Comparison of Call Management features of Natterbox and Rakuten Viber
    Feature
    Natterbox
    -
    Ratings
    Rakuten Viber
    9.3
    15 Ratings
    Answering rules00 Ratings9.59 Ratings
    Call recording00 Ratings9.79 Ratings
    Call park00 Ratings8.84 Ratings
    Call screening00 Ratings8.89 Ratings
    Message alerts00 Ratings9.814 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Natterbox and Rakuten Viber
    Feature
    Natterbox
    -
    Ratings
    Rakuten Viber
    9.6
    13 Ratings
    Video conferencing00 Ratings9.513 Ratings
    Audio conferencing00 Ratings9.713 Ratings
    Video screen sharing00 Ratings9.05 Ratings
    Instant messaging00 Ratings10.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of Natterbox and Rakuten Viber
    Feature
    Natterbox
    -
    Ratings
    Rakuten Viber
    10.0
    18 Ratings
    Mobile app for iOS00 Ratings10.017 Ratings
    Mobile app for Android00 Ratings10.017 Ratings
    User Ratings
    NatterboxRakuten Viber
    Likelihood to Recommend
    -
    (0 ratings)
    9.6
    (18 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (7 ratings)