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Natterbox vs. Webex Calling

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Natterbox

    Score3 out of 10
    N/ANatterbox is a voice solution that's embedded and managed inside Salesforce, helping Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams. Natterbox enables users to create and manage a business phone system and contact center globally, inside the Salesforce CRM. It comes with key CTI and contact center features including IVR, ACD, click-to-dial, call…

    $52

    per month per user

    Webex Calling

    Score8.7 out of 10
    N/AWebex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.

    $17

    per month per user

    Pricing
    NatterboxWebex Calling
    Editions & Modules
    Pro
    $52
    per month per user
    Premium
    $91
    per month per user
    Enterprise
    Custom
    Webex Call
    $17
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Webex Enterprise
    Contact Sales
    Cisco Unified Communications Manager
    Contact Sales
    Offerings
    Pricing Offerings
    NatterboxWebex Calling
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    NatterboxWebex Calling
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Natterbox and Webex Calling
    Feature
    Natterbox
    -
    Ratings
    Webex Calling
    8.3
    17 Ratings
    High quality audio00 Ratings8.216 Ratings
    High quality video00 Ratings8.516 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Natterbox and Webex Calling
    Feature
    Natterbox
    -
    Ratings
    Webex Calling
    8.6
    16 Ratings
    Desktop sharing00 Ratings8.616 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Natterbox and Webex Calling
    Feature
    Natterbox
    -
    Ratings
    Webex Calling
    7.2
    16 Ratings
    Calendar integration00 Ratings6.816 Ratings
    Meeting initiation00 Ratings6.815 Ratings
    Record meetings / events00 Ratings8.115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Natterbox and Webex Calling
    Feature
    Natterbox
    -
    Ratings
    Webex Calling
    7.5
    14 Ratings
    Live chat00 Ratings7.514 Ratings
    Online Events Security
    Comparison of Online Events Security features of Natterbox and Webex Calling
    Feature
    Natterbox
    -
    Ratings
    Webex Calling
    8.2
    15 Ratings
    User authentication00 Ratings8.115 Ratings
    Participant roles & permissions00 Ratings8.315 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Natterbox and Webex Calling
    Feature
    Natterbox
    -
    Ratings
    Webex Calling
    7.7
    153 Ratings
    Hosted PBX00 Ratings7.0115 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8104 Ratings
    Directory of employee names00 Ratings7.0145 Ratings
    Call Management
    Comparison of Call Management features of Natterbox and Webex Calling
    Feature
    Natterbox
    -
    Ratings
    Webex Calling
    7.5
    158 Ratings
    Answering rules00 Ratings7.3142 Ratings
    Call recording00 Ratings7.5136 Ratings
    Call park00 Ratings7.1131 Ratings
    Call screening00 Ratings7.4123 Ratings
    Message alerts00 Ratings8.4124 Ratings
    Business SMS/External Messaging00 Ratings7.810 Ratings
    Online Fax00 Ratings7.27 Ratings
    Voicemail Transcription00 Ratings7.215 Ratings
    Mobile apps
    Comparison of Mobile apps features of Natterbox and Webex Calling
    Feature
    Natterbox
    -
    Ratings
    Webex Calling
    8.4
    151 Ratings
    Mobile app for iOS00 Ratings8.4135 Ratings
    Mobile app for Android00 Ratings8.4123 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Natterbox and Webex Calling
    Feature
    Natterbox
    -
    Ratings
    Webex Calling
    7.0
    17 Ratings
    Centralized communications management00 Ratings7.616 Ratings
    Team messaging00 Ratings7.517 Ratings
    Team document sharing00 Ratings6.216 Ratings
    Call and meeting analytics00 Ratings6.817 Ratings
    User Ratings
    NatterboxWebex Calling
    Likelihood to Recommend
    -
    (0 ratings)
    8.3
    (174 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (3 ratings)