| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Blackbaud eTapestry | Score2.7 out of 10 | N/A | Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software. | $115 per month Usage based per constituent record |
 Neon CRM | Score8.9 out of 10 | Small Businesses (1-50 employees) | Neon CRM is a constituent management platform designed for nonprofits and membership associations. Its relationship-focused system offers a comprehensive view of supporters and members, to enable more engagement and revenue. It can be used to manage fundraising campaigns, events, communications, and it offers reporting tools to give stronger insights into the user's organization. It automates processes like email marketing, workflows, volunteer management, and payment processing so that users… | $99 per month |
| Blackbaud eTapestry | Neon CRM | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | — | All plans include unlimited system users, unlimited records, unlimited online forms, and unlimited ticket support. Essentials is a streamlined version of Neon CRM designed for smaller nonprofits. Premium support options are included with Empower. All pricing is based on the organization's revenue. | ||||||||||||||
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| Blackbaud eTapestry | Neon CRM | |
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| Considered Both Products | | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Blackbaud eTapestry | Neon CRM | |||||||||||||||||||
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| Blackbaud eTapestry | Neon CRM | |
|---|---|---|
| Likelihood to Recommend | 2.7 | 1.0 |
| Likelihood to Renew | 7.0 | 1.0 |
| Usability | 8.8 | 1.0 |
| Availability | 10.0 | - |
| Performance | 10.0 | - |
| Support Rating | 2.1 | 1.0 |
| In-Person Training | 8.0 | - |
| Online Training | 10.0 | - |
| Implementation Rating | 6.9 | 4.0 |
| Configurability | 9.0 | - |
| Contract Terms and Pricing Model | 10.0 | - |
| Ease of integration | 10.0 | - |
| Product Scalability | 9.0 | - |
| Professional Services | 10.0 | - |
| Vendor post-sale | 10.0 | - |
| Vendor pre-sale | 10.0 | - |