| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Ipsos Synthesio | Score8.8 out of 10 | N/A | Synthesio, an Ipsos company (acquired 2019) offers social monitoring and engagement tools. Synthesio competes with major listening vendors like Radian6 and Sysomos. A point of differentiation is that Synthesio offers a mix of technology and human analysis. In their view, human analysis is required to validate and interpret the data. Customers are large, particularly French, brands. | $1,200 per month |
 Quid | Score9.9 out of 10 | Enterprise companies (1,001+ employees) | Quid supports AI-driven consumer and market intelligence. Their Generative AI provides organizations with a holistic insight into customer context. Beyond capturing data, Quid enables organizations to see data through the lens of the future. By moving beyond data analysis, Quid predicts future trends, bridging data collection with predictive accuracy. Quid states its customers currently include companies like Ogilvy, T-Mobile, Lufthansa, and Walmart, who use Quid for an in-depth understanding of… | N/A |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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| Considered Both Products | No answer on this topic | Chose Quid The customer service is AMAZING compared to other providers! It also offers unlimited topics and mentions, which was not offered by some other providers. Overall, I think NetBase is by far one of the most intuitive and exemplary solutions for social media listening. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Ipsos Synthesio | Quid | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 7.0 |
| Likelihood to Renew | 7.0 | 8.1 |
| Usability | - | 9.0 |
| Performance | - | 9.5 |
| Support Rating | 10.0 | 9.1 |
| Implementation Rating | - | 9.6 |
| Configurability | - | 8.5 |
