TrustRadius: an HG Insights company

NetFortris (discontinued) vs. Phone.com

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetFortris (discontinued)

    Score6.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    NetFortris, and the former Fonality, provided business phone systems using Polycom and Yealink IP phones. In 2022 the company was acquired by Sangoma. NetFortris and Fonality UCaaS and other services are no longer available.N/A

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    Pricing
    NetFortris (discontinued)Phone.com
    Editions & Modules
    Hybrid Premise Purchase
    Varies
    Varies
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Offerings
    Pricing Offerings
    NetFortris (discontinued)Phone.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
    More Pricing Information
    Features
    NetFortris (discontinued)Phone.com
    Cloud PBX
    Comparison of Cloud PBX features of NetFortris (discontinued) and Phone.com
    Feature
    NetFortris (discontinued)
    7.8
    90 Ratings
    Phone.com
    10.0
    2 Ratings
    Hosted PBX7.058 Ratings10.02 Ratings
    Multi-level Interactive Voice Response (IVR)6.046 Ratings10.02 Ratings
    User templates6.82 Ratings10.02 Ratings
    Call reports9.078 Ratings10.02 Ratings
    Directory of employee names10.078 Ratings10.02 Ratings
    Call Management
    Comparison of Call Management features of NetFortris (discontinued) and Phone.com
    Feature
    NetFortris (discontinued)
    7.4
    94 Ratings
    Phone.com
    10.0
    2 Ratings
    Answering rules7.089 Ratings10.02 Ratings
    Call recording7.067 Ratings10.02 Ratings
    Call park6.073 Ratings10.01 Ratings
    Call screening8.067 Ratings10.02 Ratings
    Message alerts9.078 Ratings10.02 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of NetFortris (discontinued) and Phone.com
    Feature
    NetFortris (discontinued)
    7.5
    55 Ratings
    Phone.com
    10.0
    1 Ratings
    Video conferencing7.017 Ratings00 Ratings
    Audio conferencing8.054 Ratings10.01 Ratings
    Instant messaging00 Ratings10.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of NetFortris (discontinued) and Phone.com
    Feature
    NetFortris (discontinued)
    9.0
    55 Ratings
    Phone.com
    10.0
    2 Ratings
    Mobile app for iOS9.046 Ratings10.01 Ratings
    Mobile app for Android9.033 Ratings10.01 Ratings
    User Ratings
    NetFortris (discontinued)Phone.com
    Likelihood to Recommend
    7.0
    (108 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (8 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (7 ratings)
    -
    (0 ratings)
    In-Person Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    7.2
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.7
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)