NetForum vs. StarChapter

netFORUm is generally good for small to medium membership organizations but can definitely pose problems in the amount of data and the reporting tools as the membership grows.

Incentivized

StarChapter is a great tool to send blast communications to your clients. It is also a great tool for tracking revenue. The only thing I do not appreciate is that it is not user friendly or intuitive.

Incentivized

• Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
• Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
• Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.

Incentivized

• Tracks expiring members
• Tracks registrations
• Set-up outgoing communications with members
• Internal payment processing system for reports

Incentivized

• need more users
• better search

Incentivized

• Website's back-end could be more updated with templates that are editable like wordpress
• Back-end email generator could function like a Constant Contact or MailChimp with features to make emails nicer and more modern looking
• More customizable fields that could be added to any form

Incentivized

They create these long chains of responses. So for everything you write in they repeat what you wrote and then respond to it. It gets very confusing trying to figure out where the conversation is sometimes especially on a long trail of back and forth.

Incentivized

Incentivized

I didn't select StarChapter it came with my role. But if they continue to improve, I see no reason to change either.

Incentivized

• Easier to use product
• Features i never new before
• Save a ton of time

Incentivized

• It helps us to track revenues.
• It helps us to track attendees’ information.
• It is a great tool for sending email blasts.

Incentivized