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NetForum

Score5.9 out of 10

12 Reviews and Ratings

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What is NetForum?

NetForum is a feature-rich association member management system. From member management to credentialing and fundraising, NetForum is an open platform for integrating best-in-class providers.

Categories & Use Cases

Reviews

What users are saying about NetForum.
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Its the best for a reason

Incentivized
Larry ParishView profile
Social Media Manger in Finance and Accounting at ATTIC, INC (11-50 employees employees)

Use Cases and Deployment Scope

It's great to get feedback from people who have the same problems as us. The community is great about [answering] any questions you have or [help] you figure [them] out. You get the feeling that you are all in this together working as one to solve everyone's issues as they come up.

Pros

  • Answer question
  • find new features
  • feeling of community

Cons

  • need more users
  • better search

Most Important Features

  • Feeling that you arent alone
  • Quick answers
  • Helpful people

Return on Investment

  • Easier to use product
  • Features i never new before
  • Save a ton of time

Alternatives Considered

NetForum by Community Brands

Good for Data Collection

Incentivized
Jeanette GassView profile
Program Development & Special Projects Coordinator in Research & Development at The Optical Society (OSA) (51-200 employees employees)

Pros

  • Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
  • Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
  • Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.

Cons

  • The queries and reports are not user-friendly. One really needs to understand the search terminology to run queries and reports.
  • There is no way to prevent duplicates so if someone enters an updated address for a member but creates a new record instead of updating the current record, there are now two records for that person which makes some of the data difficult to sift through.
  • Linking members to their organization is difficult because if someone enters an organization slightly differently from the way it is registered in netFORUM, the person will not be linked to the organization and the reports that say how many members come from a specific institution is now inaccurate.

Return on Investment

  • Easier to see expiring or expired memberships and initiate the renewal process
  • Streamlining of data increases employee efficiency
  • Difficulty in using it to its full potential means that the total possible ROI may not be achieved

Alternatives Considered

iMIS, MemberClicks, The City and Wild Apricot

Other Software Used

Microsoft Office 365, Jabber, Adobe Acrobat DC

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