NETSCOUT nGeniusONE vs. Wireshark

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.

Incentivized

Wireshark is great for enterprise networks with large amounts of data traversing the network that need a way to filter and inspect specific traffic by specific parameters (i.e. destination / source IP address, host, or type). There are use-cases for smaller environments, but the amount of time needed to learn how to effectively use the tool may not be beneficial for home / small office users.

Incentivized

• The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
• The breakdown of sites is useful.
• The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.

Incentivized

• Capture Network Traffic - This really is the essential functionality of Wireshark as without consistent data capture there is nothing to analyze
• Filtering - We need to often filter for specific data that we are looking for.
• Live Capture as well as offline analysis - This gives us the flexibility to do what we need to do when we need to do it.

Incentivized

• Better access to resources
• Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions

Incentivized

• It is beginner-friendly as far as installation, but it could use a tutorial.
• Perhaps there is a way to do this already, but I haven't yet seen it. It would be nice if it could be integrated with a network package that could detect network anomalies, fire up an automated packet analysis, and send a report to an administrator.

Incentivized

It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.

Incentivized

It's very simple and easy to use, although individuals not used to managing and administering networks would take some time to get familiar with it. Once they have mastered use of the application, it's easy to stay knowledgeable about it, iteration after iteration. It is well supported online through an open-source community network of professionals who are helpful in imparting knowledge and in providing assistance.

Incentivized

We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model

Incentivized

I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.

Incentivized

Simple and easy setup.

Incentivized

NETSCOUT nGeniusONE is the best solution which we have encountered so far. The best part about this is that it can be integrated with various third party tool for more visibility and behavior analysis. The dashboard is loaded with a lot of useful features which gives the complete trend analysis of connectivity loss and network flaps and helps to identify the critical sites which is not present in other technology solution. This is an incredible network performance monitoring tool

Incentivized

[Wireshark] is just the go-to application. It's the tool that is taught with in school and at trade conferences. We have not had a need to even look at other tools. It's free, it had a ton of functionality, and it just works without complaint.

Incentivized

• NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
• Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
• Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.

Incentivized

• If your systems are not working, then of course it is one of the biggest impact on the business
• Imagine you are not able to send an email because of a network issue. This will definitely become a huge hindrance in your business
• Wireshark helps you with these types of problems and lets your business run smoothly