Netskope CASB vs. Trellix Helix

Well suited for an organization that is either architecting their environment for majority SaaS usage, or presently is a cloud-first organization and wants greater insight into their existing cloud placements. It does provide good first-level DLP and will need to be supplemented with a purpose drive DLP control.

Incentivized

Overall, we've had a great experience with FireEye Helix and would recommend it to organizations looking to improve their operational security. We've found Helix to be a great way to collect and analyze revenant security events and take action. Having a single pane of glass makes this process much more efficient. Prior to moving to FireEye Helix, we had different teams sending data to different applications, which resulted in confusion and critical data being missed.

Incentivized

• Policies against integrated SaaS applications.
• Visibility into cloud applications usage and risk.
• Cloud Confidence Index (research into security confidence of providers).

Incentivized

• Detection of advanced threats.
• Easy integration with cloud resources and our existing security tools thus enhancing performance.
• Easy deployment with great threats intelligence capabilities.

• Fine tuning of Web Categories
• UPN and Email attributes mapping should be further simplified as deployment progresses
• Email DLP is at nascent stage, can be further strengthened and matured.

Incentivized

• Overly complex platform
• Multiple logins needed for various tools--leads to confusion
• Costs can add up

Incentivized

Netskope's CASB can be challenging to deploy. If it is being implemented for the first time and staff do not have prior experience with deployments, then professional services should be utilized. Once configured and deployed, the product provides an easy-to-navigate User Interface and can be managed effectively with training.

There have been some struggles with their infrastructure keeping pace with demand and load. Support can only do so much and has to defer to known problems being escalated.

Incentivized

We've been fairly happy with FireEye Helix support overall. Most issues are resolved the same day the case is opened.

Incentivized

I find that Netskope CASB provides a larger catalog of SaaS applications and provides additional security controls for each app, allowing granularity to what actions end users can perform on the sites. This goes beyond simple block download/block upload, making it highly effective at enforcing the actions outlined in corporate policies.

It offers extensive visibility thus easy detection of threats and easy mitigation practices. Utilization of its threats intelligence capabilities thus early detection of incidents and maximization of security investments. Offers great integration of cloud resources with existing security tools thus ensuring seamless performance and all-time security for the organizational resources.

• We end up troubleshooting many not existing issues thanks to Netskope.

Incentivized

• Helix has had a significant impact on CSOC visibility efforts across the organization.
• Helix fills the logging and alerting gaps that are missing across the infrastructure side.
• Having a single pane of glass allows teams to more efficiently run incidents. Additionally, Helix is integrated with ServiceNow providing enhanced and efficient case management for all Helix alerts.

Incentivized