| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Datadog | Score8.4 out of 10 | N/A | Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight. | $18 per month per host |
 New Relic | Score7.9 out of 10 | N/A | New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring. | $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo). | — | ||||||||||||||
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| Datadog | New Relic | |
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| Considered Both Products | Chose Datadog Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Datadog It's a one-stop solution for all our needs whereas in other open-source tools, we have an operational overhead to keep and manage the uptime of these tools as well and also manage their versioning, upgrade, and patching cycle. Also if there are any bugs then we have to raise an … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Datadog It has been easier to work with Datadog for all our business needs and get things on their roadmap if we found it lacking. Currently we use a mix of various tools as they were existing prior to Datadog came. We are evaluating new offering like Datadog's latest log management to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Datadog I have only used Datadog Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose New Relic Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose New Relic New Relic in my opinion is a lot better than a tool like Datadog and Splunk. Cost in my opinion is the biggest concern. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose New Relic Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose New Relic New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Datadog | New Relic | |
|---|---|---|
| Highlights |
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| Datadog | New Relic | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 6.6 |
| Likelihood to Renew | - | 9.0 |
| Usability | 10.0 | 8.9 |
| Availability | - | 9.1 |
| Performance | - | 8.2 |
| Support Rating | 8.9 | 7.5 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 9.1 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 9.1 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 7.3 |
