New Relic vs. Oracle Observability and Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 7.8 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Oracle Observability and Management
Score 8.6 out of 10
N/A
Oracle's Observability and Management solution provides visibility and machine learning-driven actionable insights to ease management across all layers of the stack deployed on any technology. To drive scale and predictable results, Oracle’s integrated functionality and automation for DevOps monitoring and IT operations management aims to make it 50% easier to prevent and solve IT problems.N/A
Pricing
New RelicOracle Observability and Management
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
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Enterprise
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Offerings
Pricing Offerings
New RelicOracle Observability and Management
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
New RelicOracle Observability and Management
User Ratings
New RelicOracle Observability and Management
Likelihood to Recommend
6.6
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
8.8
(0 ratings)
8.2
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.6
(0 ratings)
9.1
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
9.1
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
New RelicOracle Observability and Management
Likelihood to Recommend
It is perfect for observing our energy platforms during high-load situations, such as grid demand spikes, or our real-time ingest of sensor data, allowing us to respond in real time to anomalies. And it’s a good way to monitor API performance in client dashboards, too. But it’s not as conducive for low-budget/low-code work or deep customization that doesn’t get ample development support given its complexity and expense.
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If you are using the Oracle database or services in Oracle Cloud, Observability and Management is a must-use service. Many components of O&M service are free, and the others are not that expensive either
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Pros
  • Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
  • NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
  • Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
  • ASk AI is great addition that can fetch details you need with natuaral language
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  • Ability to aggregate a lot of data sets in a single place, allowing for better visualization of key information. Ability to customize the data views and export to PDF/Excel is great. Love the simplicity of creating dashboards and the intuitiveness, as well as the fast turn-around of projects. Customization of the views is essential for us because every user wants to different view because they consume data differently. This makes our users consume their data effectively.
  • Great self-service analytics solution with an excellent presentation layer. Easy to generate reports, integrate and customize. The interface is very clear and minimalist which is refreshing. It enables you to pull and analyze data faster than many of the other platforms. The ability to drill down is phenomenal...there are layers to everything and it's amazing to realize how deep Oracle can let you go.
  • Ability to analyze large data sets and the ability to create intuitive, easy to understand reports. The best feature is its user-friendly and intuitive GUI which I use daily to pull my data from the Oracle database. Oracle Cloud Analytics doesn't have many steps to complete the setup on the cloud and in no time dashboards and reports are made available to users that want to them.
  • Ability to integrate and pull data from other Oracle applications -Mobile data reporting capabilities to always stay in-the-know related to data and critical applications reporting. Ability to build a portal on top of the Analytics Cloud to create a custom, unique experience for our clients.
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Cons
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
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  • Oracle Application Performance Monitoring has a steep learning curve for new users.
  • The user interface can be improved to make it more friendly.
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Likelihood to Renew
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
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Usability
New Relic helps in observability setup for the critical environments and getting known about the issues and troubleshoot the applications and services. Alerts helps in knowing the abnormal state of the system and services, Dashboards are used for visualizing the key metrics and muting the unwanted notifications and dropping the extra data from the source.
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Oracle Observability and Management is a valuable tool for monitoring, troubleshooting, and capacity planning
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Reliability and Availability
Never observed an outage
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Performance
Always responsive. Never observed slow page loads
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Support Rating
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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The product management team is very responsive. They are on LinkedIn and Twitter, responding to your questions and offering ideas. I have not opened an Oracle support ticket for this product yet
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Implementation Rating
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
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Alternatives Considered
Its covers all the observability aspects as well as giving us more competitive pricing models compared to other providers that's why I like to use New Relic in place of other tools. And also it introduces new Agentic AI features as well as it adopts AI in its RCA. As an observability tool it should reduce the RCA of any problem and New Relic is continuously focusing on that that's why I am preferring New Relic in place of other tools.
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Oracle Analytics Cloud is an enterprise solution and can't be compared apple-to-apple with a data visualization tool like Tableau. This is not the same use at all. Before selecting Oracle Analytics Cloud, it is most important to consider the data you are looking to collect and how you plan to visualize it. Other tools like Tableau and microstrategy feel smoother to work with, have better UI's and are quicker when processing data. It is also important to think through how you will use the data across your organizations. Can have a steep learning curve but once you are well trained on this tool, the possibilities are endless. The tool is highly customizable and will generate what you design it to generate. If you are having issues with reports and analytics, it is most likely due to data quality issues. Oracle Analytics Cloud also benefits by adding Essbase in it, to perform multi-dimensional analytics.
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Scalability
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
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  • Reduced security threats.
  • Saves time taken in fixing issues.
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