TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score7.9 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    PaperTrail

    Score8 out of 10
    N/APaperTrail is a document management software offering from Egis Software. It includes features such as storage and retrieval find any document instantly and routing and workflow streamline processes with automated routing and a rule-based workflow.N/A
    Pricing
    New RelicPaperTrail
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicPaperTrail
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    New RelicPaperTrail
    Considered Both Products
    New Relic
    Chose New Relic
    Our organisation uses PaperTrail for logging purposes. New Relic captures system logs or errors but it's not great [at] capturing an end to end cycle of an operation. PT works great in those types of cases.
    Incentivized
    Chose New Relic
    New Relic has a native integration with the IaaS service that the company utilizes which made it very easy to set up, integrate, and it also has consolidated billing with that IaaS service which is a big plus for the organization. After evaluating, I also thought it had the …
    Incentivized
    Egis Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    New RelicPaperTrail
    Likelihood to Recommend
    6.6
    (128 ratings)
    8.5
    (5 ratings)
    Likelihood to Renew
    9.0
    (17 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (9 ratings)
    9.0
    (2 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (3 ratings)
    7.0
    (2 ratings)
    Support Rating
    7.5
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (10 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    9.0
    (2 ratings)
    Product Scalability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    -
    (0 ratings)