New Relic vs. Prometheus

New Relic

Prometheus

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
New Relic	Score7.9 out of 10	N/A	New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.	$0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Prometheus	Score8.2 out of 10	N/A	Prometheus is a service monitoring and time series database, which is open source.	N/A

Pricing

New Relic

Prometheus

Free (Forever): $0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform: $0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence: $0.50
per month per event (after first 1000 free events per month)
Standard: $99
per month per full user (after first free full user - unlimited free basic users)
Pro: Contact sales team
Enterprise: Contact sales team

No answers on this topic

Pricing Offerings
New Relic	Prometheus
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

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Community Pulse
Key User Insights
	New Relic	Prometheus
Considered Both Products	New Relic Verified User Chose New Relic Prometheus is open source and it's [a] bit tough to configure and monitor, it has some plugins to help. The main advantage of Prometheus is we can install on-prem and data doesn't have to leave the network. On the contrary, New Relic is easy to set up and very very easy to keep … Incentivized Helpful? Piyush Goel Senior Vice President - Engineering in Engineering at Capillary Technologies (Computer Software, 501-1000 employees) Chose New Relic New Relic's APM is better than Datadog's. It has better traces and dashboards. The Apdex-based alerts are accurate and work predictably even at a large scale. However, New Relic can become expensive as the volume of data ingested grows. Datadog has better dashboards and … Incentivized Helpful? Verified User Chose New Relic New Relic One's new billing model is attractive and allows us to focus on using the correct tools, not counting how many places we would like to use a tool. Incentivized Helpful? Verified User Chose New Relic New Relic has a lot of benefits comparing to other solutions. The main one is usability, compared to other solutions on the market, the interface and usability beats everything else and without good user experience, the user tends to ignore the solution. Incentivized Helpful?	Open Source Verified User Chose Prometheus We evaluated Datadog and New Relic but cost-wise, these 2 are very expensive. Prometheus does require more leg work to match the feature sets but other than time, the cost is free. Pairing with Grafana, Prometheus can pretty much match features with the big players and still … Incentivized Helpful? Vishal Ranjan Senior Storage Administrator in Information Technology at Viacom (Media Production, 1001-5000 employees) Chose Prometheus Out of all the products that we did POC, Prometheus was the easiest to integrate the tool with our storage grid on which some of our most business-critical application workflows run. Prometheus was not only able to solve the monitoring problem but also provided a variety of … Incentivized Helpful? Prashant Chaudhari Head of Engineering & Founding team member in Engineering at Jombay (Information Technology & Services, 51-200 employees) Chose Prometheus Prometheus is cheaper, and you can quickly set it up compared to others. It is integrated with most of the open-source monitoring and alerting tools and can help small companies in having a cost-effective solution early in their stage. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	New Relic	Prometheus
Likelihood to Recommend	6.6 (128 ratings)	7.5 (36 ratings)
Likelihood to Renew	9.0 (17 ratings)	- (0 ratings)
Usability	8.9 (9 ratings)	6.0 (2 ratings)
Availability	9.1 (3 ratings)	- (0 ratings)
Performance	8.2 (3 ratings)	- (0 ratings)
Support Rating	7.5 (8 ratings)	5.0 (1 ratings)
Implementation Rating	8.0 (10 ratings)	- (0 ratings)
Configurability	9.1 (4 ratings)	- (0 ratings)
Ease of integration	9.1 (2 ratings)	- (0 ratings)
Product Scalability	9.1 (3 ratings)	- (0 ratings)
Vendor post-sale	9.1 (3 ratings)	- (0 ratings)
Vendor pre-sale	7.3 (3 ratings)	- (0 ratings)

New Relic vs. Prometheus

New Relic

Prometheus

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