TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score7.9 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Sentry

    Score9.1 out of 10
    N/ASentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

    $26

    per month

    Pricing
    New RelicSentry
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Team
    $26
    per month
    Business
    $80
    per month
    Developer
    Free
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    New RelicSentry
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicSentry
    Considered Both Products
    New Relic
    Chose New Relic
    Less expensive than Datadog and Sentry with almost everything we need. Less effort to set up and maintain than elastic search and kibana so saved a ton on engineering bandwidth which would have otherwise been lost.
    Incentivized
    Chose New Relic
    For front-end applications we compared New Relic with Sentry, the most pro of [New Relic] is the capability the merge data from back-end applications, having a clear view of all the context. Another way, the Sentry is focused only on front-end applications and is not able to …
    Incentivized
    Chose New Relic
    They all have pros and cons. We actually do use both Sentry Datadog and NewRelic depending on the service / need.
    Incentivized
    Chose New Relic
    every one is using New Relic
    Incentivized
    Chose New Relic
    New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools …
    Incentivized
    Chose New Relic
    At the time, we selected New Relic for the broad coverage it could provide over our landscape.
    Incentivized
    Chose New Relic
    The differentiating feature, in my opinion, is the support given by New Relic, in our org, there is a slack channel dedicated for New Relic which allows us to have a quicker response and more convenience.
    Incentivized
    Chose New Relic
    New Relic is way more advanced than other tools we evaluated.
    Incentivized
    Chose New Relic
    New Relic is more affordable for infrastructure monitoring and had a more mature app monitoring suite (but data dog is catching up). Data dog has better predictive analytics and DB monitoring.
    Incentivized
    Chose New Relic
    Stackify's pricing was quite a bit better than New Relic, however on the whole New Relic had more features overall that benefitted our team. Overall though however, Stackify is worth checking out, they are improving their application over time and adding more features. It's …
    Incentivized
    Sentry
    Chose Sentry
    We actually ended up using both because New Relic is a more robust overall IT infrastructure monitoring product. However, sentry is more developer oriented on the backend and more client friendly on the front end as far as showing results and the dashboard etc. It can provide …
    Incentivized
    Chose Sentry
    Sentry was cheaper and lighter weight/easier to deal with. New Relic always felt like it was slowing the site down some. I don’t think either has had any major negative impact, but Sentry always seemed better/faster. Also, Sentry doesn’t have contracts like New Relic does …
    Incentivized
    Chose Sentry
    Sentry is better suited for tracking and aggregating exceptions over New Relic. New Relic does report on exceptions that occur, but Sentry is better at rolling up similar exceptions and filtering out the noise. Sentry also does a great job at identifying when an exception first …
    Incentivized
    Chose Sentry
    I think Sentry is far more user-friendly and has a better UI. Sentry is also a more affordable option.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    New RelicSentry
    Likelihood to Recommend
    6.6
    (128 ratings)
    8.3
    (12 ratings)
    Likelihood to Renew
    9.0
    (17 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (9 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (10 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    -
    (0 ratings)