Nexthink vs. Workleap

Workleap

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Nexthink	Score 7.0 out of 10	N/A	Nexthink Workplace Experience is a cloud-native platform allowing IT teams to manage the Digital Employee Experience (DEX) by providing insights across devices, applications, users, operating systems, locations and organizational units.	N/A
Workleap	Score 8.4 out of 10	N/A	Workleap Officevibe helps HR leaders and managers instantly drive top talent retention and team performance with simple tools for engagement, recognition, and performance management.	$3.50 per month per user

Pricing

Nexthink

Workleap

Editions & Modules

No answers on this topic

Essential: $3.50
per month per user
Pro: $5
per month per user

Offerings

Pricing Offerings
Nexthink	Workleap
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Required

No setup fee

Additional Details

—

Each plan includeS Pulse Surveys, feedback, 1-on-1s, goals and OKRs, and Good Vibes. Discounts are available for multi-year subscriptions, and larger organizations. Billed monthly or annually. Add-on to any paid plan: Performance management. All the Officevibe features can be tried free, no credit card required. After 14 days, upgrade or continue using the free plan.

More Pricing Information

Community Pulse
	Nexthink	Workleap
Considered Both Products	Nexthink DP David Paul Director IT Service Delivery Chose Nexthink Nexthink had better integration and a better user interface. 1E did not have the engagement capability which is so critical to many of the actions we complete using Nexthink. Nexthink had better trending data capabilities. 1E did not capture and hold data the way Nexthink does … Incentivized Helpful? Verified User Anonymous Chose Nexthink Also reviewed are Aeternity, Lakeside, and HP Proactive. The selection window wouldn't let me enter these, so putting them here. Nexthink was chosen mainly because of a broader set of use case potential, however, another huge point was the culture of the company. They value … Incentivized Helpful? Verified User Anonymous Chose Nexthink Nexthink is on the bleeding edge of employee feedback, which allows you to focus on the highest priorities, that in turn enables delivery of the best digital experience. Incentivized Helpful? HJ Henry Jennings Principal Engineer - Global Desktop Infrastructure Services Chose Nexthink We leveraged several off the shelf performance tools prior to engaging with Nexthink (Windows Performance Toolkit, PCMark, etc.). Once we did our proof of concept with Nexthink, we knew we'd found the right tool for our organization. Incentivized Helpful? AM Andy McDougall Customer Experience Analytics Chose Nexthink We have explored using other end-user experience management tools but Nexthink stood out to us as the best option. It is very easy to get started with Nexthink using their "Nexthink Learn" platform. From there the integration of the different product offerings was seamless. … Incentivized Helpful? GW Geoffrey Wright Global Solution Owner Chose Nexthink Nexthink approaches the problem from the employees view. Using the perception from employee sentiment campaign to help steer the conversation within IT departments and not in an echo chamber that we’re used to. The community platform alone gives everyone that uses the platform … Incentivized Helpful? Verified User Anonymous Chose Nexthink Nexthink is the market leader in terms of measuring real user experience w.r.t End-user device. Systrack sensors work great but the GUI is not very attractive. Aternity is another great solution when integrated with other riverbed solutions like Appresponse, NetIM, and … Incentivized Helpful? Verified User Anonymous Chose Nexthink Nexthink is more than an APM, and can easily provide (to support) CMDB processes a la Servicenow Discovery, so we decided to go with them. Incentivized Helpful?	Workleap Matt Aldridge Learning Analytics Lead Chose Workleap Workleap Officevibe is a fully featured product designed with a specific purpose; this makes it much easier to use for eNPS surveys and dashboards than SurveyMonkey and/or Power BI for analytics dashboards. Leaders can make it much more manageable. Also, Officevibe has quality … Incentivized Helpful? Nick Centera Director Of Operations Chose Workleap Officevibe is a simple system that provides the opportunity to prepare for employee reviews and get a temperature of my team. Out of the other options, I like Officevibe for its easy interface, low/no cost, and automatically sequenced questions. Incentivized Helpful? Amanda Jacobson Chief of Staff Chose Workleap The only good and bad thing about Officevibe is that it's laser-focussed. It only does employee engagement. If you want a do-it-all tool, there are many alternatives. But if you want to nail employee engagement on the head and go deep, I highly recommend Officevibe. Incentivized Helpful? Lauri Paxton President Chose Workleap While both of these products are geared towards office much larger than mine, Officevibe is priced by user so I was able to scale it down to fit us and is much more affordable than 15Five. They didn't have the ability to scale it down so the cost was very prohibitive for us. … Incentivized Helpful? Brad Price HR Manager Chose Workleap I didn't try anything else - Officevibe came across my desk and I went with it. I'm not sure what other options there are out there, but I'm sure there are a few. It's probably worth giving them a look, but if you're looking to keep your finger on the pulse of your company … Incentivized Helpful?

Best Alternatives
	Nexthink	Workleap
Small Businesses	SolarWinds Pingdom Score 9.7 out of 10	Sogolytics Score 9.0 out of 10
Medium-sized Companies	Cisco ThousandEyes Score 8.9 out of 10	Bonusly Score 9.5 out of 10
Enterprises	Cisco ThousandEyes Score 8.9 out of 10	Nexthink Score 7.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Nexthink	Workleap
Likelihood to Recommend	9.1 (0 ratings)	8.0 (0 ratings)
Usability	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	Nexthink	Workleap
Likelihood to Recommend	I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next. Henry Jennings Principal Engineer - Global Desktop Infrastructure Services Read full review	If you don't have an employee engagement and performance platform, Workleap Officevibe will nicely fill that space; it would be best suited to small to medium organizations where there is already conversation to support team engagement, and anonymous surveys are helpful. The one-on-one feature and goals are also useful for proactively and positively engaging the workforce. Incentivized Matt Aldridge Learning Analytics Lead Read full review
Pros	Engage with end users via pop-up comms Identify root cause of a problem Investigate systems that have similar traits that need to be addressed Run remote actions making support easier to provide Drive upgrade or EOL projects (example identifying users of IE to move them to Edge/Chrome Identify application users down to the version level Incentivized DP David Paul Director IT Service Delivery Read full review	Drill down from metric to question. UX to make it fun and easy to respond (increase response rate). Well-designed questions based on analysis across a large dataset. Great customer service. Team level analysis. Incentivized Amanda Jacobson Chief of Staff Read full review
Cons	Sometimes it's a bit of a task when we spot an issue and need to provide machine logs for Nexthink to investigate. I believe this isn't the case when you go and use Nexthink cloud. I think the documentation can be improved. It can be very hard to follow and lacks detail. AB Adi Booker Nexthink Read full review	It can feel a bit labor-intensive to set up. Set up could be more user friendly. Incentivized Brad Price HR Manager Read full review
Usability	No answers on this topic	Officevibe's user interface for end users is straightforward and well-designed; it looks nice and intuitive. We did have confusion about the brand, with some new employees thinking they were spam emails. Also, the manager's view and getting access to the right visibility can be confusing unless well administrated internally. Incentivized Matt Aldridge Learning Analytics Lead Read full review
Alternatives Considered	We have explored using other end-user experience management tools but Nexthink stood out to us as the best option. It is very easy to get started with Nexthink using their "Nexthink Learn" platform. From there the integration of the different product offerings was seamless. Nexthink provides a wide variety of library packs that come ready to use out the box, simply import them and start using them. The customisable dashboards have given our product and service owners more visibility than they've ever had before. The Nexthink community is one of the best I have been a part of, everyone is actively sharing ideas and promoting innovation. Nexthink regularly hosts user groups that bring their clients together to discuss use cases and the value they have generated using the tool. They are also very transparent with their roadmap and what they are working on, ensuring the focus is aligned to the needs of the customer. AM Andy McDougall Customer Experience Analytics Read full review	While both of these products are geared towards office much larger than mine, Officevibe is priced by user so I was able to scale it down to fit us and is much more affordable than 15Five. They didn't have the ability to scale it down so the cost was very prohibitive for us. I can add users as we grow and remove them if necessary so it's always going to stay affordable Incentivized Lauri Paxton President Read full review
Return on Investment	The biggest ROI has been how Nexthink has helped us is with regards to time. Due to Nexthink, we are able to find/resolve issues much faster due to the great detail that Nexthink shows regarding a device history. Nexthink allows us to be proactive in our troubleshooting. This is a huge ROI, as it provides a summary of our users issues they are facing, and we can then prioritize our time with reaching out to the end users to solve issues before they become major problems for the end user later. Verified User Anonymous Read full review	I love seeing the eNPS. It is a quick reference point to see where our employees approval line lies. The executive team gets a deeper look at the feelings of employees to see if problems are brewing. Incentivized Nick Centera Director Of Operations Read full review
ScreenShots	Nexthink Screenshots	Workleap Screenshots