Nextiva Contact Center vs. OpenText CX-E Voice
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Nextiva Contact Center | Score9.7 out of 10 | N/A | Nextiva’s cloud contact center solution features voice, digital, AI-driven journey orchestration, customer engagement, workforce management, and analytics. The solution helps boost customer loyalty, enhance employee productivity, and reduce costs. | $129 per month per user |
 OpenText CX-E Voice | Score8.5 out of 10 | Small Businesses (1-50 employees) | OpenText™ CX-E Voice adds new functions to existing infrastructure to improve communications efficiency, mobility, security and customer satisfaction. The unified communications solution delivers unified messaging, voicemail, transcription, interactive voice response (IVR), call center, a speech-driven personal assistant and automated attendant as well as automated call and text notifications. | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Nextiva Contact Center | OpenText CX-E Voice | |
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| Likelihood to Recommend | 9.7 | 8.2 |
| Likelihood to Renew | 9.7 | - |
| Usability | 8.6 | - |
| Support Rating | 8.0 | - |