Nextiva Contact Center vs. UJET
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Nextiva Contact Center | Score9.7 out of 10 | N/A | Nextiva’s cloud contact center solution features voice, digital, AI-driven journey orchestration, customer engagement, workforce management, and analytics. The solution helps boost customer loyalty, enhance employee productivity, and reduce costs. | $129 per month per user |
 UJET | Score10 out of 10 | N/A | UJET is presented as a cloud contact center platform for the smartphone era. By modernizing digital and in-app experiences, UJET aims to unify the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Workforce Optimization (WFO) |
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| Nextiva Contact Center | UJET | |
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| Likelihood to Recommend | 9.7 | 9.0 |
| Likelihood to Renew | 9.7 | - |
| Usability | 8.6 | - |
| Support Rating | 8.0 | - |