Commspoint Journey by Nielsen vs. Piano Analytics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Commspoint Journey | N/A | N/A | Commspoint Journey helps to identify and measure the key decisions and influences that affect consumers before, during and after they buy goods and services. The solution works by pairing two or three recent purchases from survey respondents with a proprietary database to provide up to 15,000 detailed customer journeys across more than 30 categories. These stories provide a clear picture of consumer experiences ranging from early brand awareness to purchase consideration and sales influence to… | N/A |
 Piano Analytics | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution… | $430 per server calls consumption |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | $430 per server calls consumption | ||||||||||||||
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| Commspoint Journey | Piano Analytics | |
|---|---|---|
| Likelihood to Recommend | - | 8.0 |
| Likelihood to Renew | - | 8.0 |
| Usability | - | 8.3 |
| Availability | - | 9.5 |
| Performance | - | 9.0 |
| Support Rating | - | 9.0 |
| In-Person Training | - | 5.0 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 9.0 |
| Product Scalability | - | 8.0 |
| Vendor post-sale | - | 6.0 |
| Vendor pre-sale | - | 8.0 |