| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Nimble | Score9.8 out of 10 | N/A | Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics. | $15 per month |
 Sugar Sell (SugarCRM) | Score5.2 out of 10 | N/A | Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey. Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued. | $19 per month per user (3 users minimum, billed annually) |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Nimble | Sugar Sell (SugarCRM) | |
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| Considered Both Products | Chose Nimble Nimble has given me the tools I need to get the data from potential customers and use it to transform them into potential customers. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Nimble NONE Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Sales Force Automation |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Nimble | Sugar Sell (SugarCRM) | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 2.0 |
| Likelihood to Renew | 8.3 | 8.2 |
| Usability | 8.5 | 3.0 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 9.8 | 9.1 |
| In-Person Training | - | 9.0 |
| Online Training | - | 8.0 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 9.0 |
| Vendor post-sale | - | 9.0 |
| Vendor pre-sale | - | 9.0 |
