NinjaOne vs. OpenText Service Manager
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 NinjaOne | Score9 out of 10 | N/A | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support. | N/A |
 OpenText Service Manager | Score9 out of 10 | N/A | OpenText™ Service Manager (formerly from Micro Focus) is scalable service desk software powered by machine learning, analytics, and automation. It provides an ITSM platform for standardizing service delivery and support across the enterprise. | N/A |
| NinjaOne | OpenText Service Manager | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | — | ||||||||||||||
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| NinjaOne | OpenText Service Manager | |||||||||||||||||||||||||
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| Monitoring Tasks |
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| Management Tasks |
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| NinjaOne | OpenText Service Manager | |
|---|---|---|
| Likelihood to Recommend | 9.4 | 9.6 |
| Likelihood to Renew | 9.9 | - |
| Usability | 8.0 | - |
| Support Rating | 9.1 | - |